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Customer reviews

Rating 4.2 out of 5 stars with 1361 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,361 reviews
  • Rated 4 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've used so far. It fits perfectly to my ears and it sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't expect much from ear buds in general, especially wireless/bluetooth ones. But I was surprised with these, they pair seamlessly with my S23 Ultra and sound great. I use them every day now, would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peter Joseph Agcanas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a used product. Almost like it is brand new bit 100 dollars chepaer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like how they feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how they feel compared to the Buds Pro but still getting to no how to use the settings because during calls people are telling they can hear everything around me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! They may be referbished but theyre like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely forgot that this was refurbished works and looked brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality of theses buds. Just having trouble staying in my small ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! Highly Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with Galaxy Buds after losing my Apple AirPods. They are great and I highly recommend them. The only issues for me is that I have small ears so they hurt after a while and they arent very I phone-friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pair did not include the medium sized ear tips. I ordered memory foam ear tips to get a proper fit and seal (an extra $20). The previous owners name was still assigned to the earbuds once they were paired with my device (a samsung s10). I can't yet judge comfort, sound quality, or noise cancelation until I get a proper fit in my ear, but initial impressions are good noise cancelation and average sound quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for almost a year. Right bud started messing up but for the price I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases refurbished. Came with original box and tips. Connected with ease, love them they fit comfortably with feeling like they are going to fall out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite pretty good sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality in sound, shape, and size. The ambient noise filters are great. This is my second set of this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy - Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! I would buy these as a refurbished product again. They work exactly as originally designed. My 4-star rating instead of 5 is that no tips were included so I had to buy them separately, whumich required me to wait longer to use the earbuds also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well. Though I do have 2 complaint and its that the case came a bit scratched up and its understandable because its open box. But another thing I disliked was that it was missing a pair of tips , to be precise it was the medium ones. The box only brought small and large and I read its supposed to bring all 3 (Large,Medium,Small) Then again the price is less than half the original and the buds work perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Quality, Poor Fitment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and feel good, but fall out any time i bend over just a little too long. Also, the tap to skip songs or lower volume often gets triggered accidentally when I'm trying to adjust them in my ear. Sometimes when I do adjust them it'll start lowering the volume without me even touching it anymore due to it contacting my ear incorrectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Ryley, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. When you have the available time in your day, please glance over the article titled, "Touchpad commands for your Samsung earbuds" for some great tips and tricks to enhance your user experience. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Like new!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre like new! I didn't have a lot of hope but i was surprised and they still work almost a year later

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for listening, poor sound quality when speak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! Sounds great no issues. Sometimes slips out of my ear, but easy enough adjustment that I can handle it. I haven't tried running with them yet to see if they stay in place. But the person on the other end and when using them in meetings, it sounds like I have something in my mouth and the sound is distorted. Horrible for work!! I'm very disappointed which is why I rated this only 2 stars. If I'm listening to something it's great, but if I have to speak the sound is terrible to the other person that hears me. Why did I spend this money when I should have just bought new.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean sound. One issue is that after 20 minutes, a little discomfort since it's bigger than other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s refurbished, but works like new even after using it almost for a year .

    I would recommend this to a friend