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Customer reviews

Rating 4.2 out of 5 stars with 1361 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,361 reviews
  • Rated 5 out of 5 stars

    Mind boggling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device with awesome features and noise reduction qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just no earbuds so have to buy those separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that came with all accessories as if it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to sync with my phone. Love how small it is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should be open box not certified refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the ear tips, yes they are used, but by putting certified refurbished it should have all the parts, at least new ear tips, as these have probably been in someones ears. If they want to sell them with parts missing it should be labeled as open box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just as I had expected. Loving them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trying this and it’s Amazing and I recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech can be used by anyone, highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech can be used by anyone, highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! When i bought and it says its geek squad refurbished, any reasonable person who has been a bestbuy member for a decade would believe that if i had any issues, i could just bring them in and get help. No. Apparently samsung holds the warranty and wanted me to drive 2 plus hours away so a tech could "look" at them. Go with a different brand other then samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EarBud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new! Love all the features it has especially the location feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good perfect ...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The case has some cosmetic scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always satisfied with my purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, long wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, it took them 1 month to ship it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my samsung buds pro, the only is dificul stay in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Battery, comfortable, and compact enough to fit in pocket

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A real dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished item which arrived with one of the buds having tooth marks all over it, obviously chewed on by someone's dog. How Best Buy allowed this to be called "certified Geek Squad refurbished" is a total joke. And I got no satisfaction from Best Buy on this other than refunding the original purchase price. As a result I've cancelled both my Best Buy account and Best Buy credit card account. I'm no longer doing business with Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They have too much static sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other caller hears to much static the other side can hear anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the ear buds and didn't get everything that was supposed to be there which includes the ear bud tips or the extras that come as well. There wasn't any scratches on the case or the ear buds but without the tips the ear buds are useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable sound quality. The fit is great. I love these so much.

    I would recommend this to a friend