Customer Ratings & Reviews
- Model:
- GSRF SM-R510NLVAXAR
- |
- SKU:
- 6566136
Customer reviews
Rating 4.2 out of 5 stars with 1353 reviews
(1,353 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great when they work but the battery dies quickly
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 1 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon receiving the "refurbished" headphones, I was surprised to find them soiled with earwax and malfunctioning. This was inconsistent with my understanding of the term "refurbished," which I believed implied a thorough cleaning and repair prior to resale.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Slim phast
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download and stream Slim Phast Rivercat I today thanks
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Hey Meheee, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support if you have any questions or if you would like any additional assistance. Thank you for being a trustworthy Samsung customer. - Debra
Rated 1 out of 5 stars
Missing ear tips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing ear tips. Was purchased as a Christmas present. I should've checked the contents before gifting it. Big disappointment Christmas morning.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Refurbished Buds Were Duds!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These refurbished buds paired well with my Galaxy phone and worked great for music. Unfortunately they did not work well for phone calls. Volume faded in and out. The buds looked terrific, however the small size and texture made them difficult to handle. I returned them for brand new buds and am very happy!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
defective product, not worth buying refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received defective. The ambient noise and noise cancelation function was not functional bc the bids would produce an awful whirring noise instead like TV static. They worked as normal in other respects but this was a prime feature I was disappointed to find inoperable.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 2 out of 5 stars
Came without earbud pieces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without the little platic/rubber earbud pieces
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not iOS supported
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous that consumers are stuck in a proprietary war of greed. Going to return these because I'm not getting rid of my apple phone. I wanted to update my old galaxy buds but they won't support these newer ones on the app for iOS users. Thanks for wasting my time. My money will be going elsewhere.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were difficult to use, the right side crapped out and they were not clean. There was earwax on one of them and I returned them.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Haven’t received item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible so far because unfortunately I haven’t received the product yet. Placed order around April 22 and to this day no progress. Please provide me a replacement as I have waited a long time and gave my trust to Best Buy.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre ear buds. Nothing special. The touch features are annoying.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eartips weren't included, and the buds case paint is peeled off
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Refurbs are terrible.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbs come with problems. Won't charge. Terrible purchase. Don't buy them.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Ear duds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these but not too happy with them. I spent 200 and expected very good sound. The sound dims with external sounds and even though i changed the settings the buds still do this. Not very happy with this purchase.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NandoC, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important specific features are to you with your device. If you are continuing to find the settings you adjust not staying as desired, please reach out to the Samsung Support Team. We also have a great article on our website titled "Restart or reset your Samsung earbuds" to see if a reset of the buds can help maintain the settings you desire. Thank you for being a Samsung customer. -Elizabeth
Rated 1 out of 5 stars
U.P.S. SUCKS! GOING POSTAL NOW!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most ridiculous shipping ever!!!! Got delivered to wrong house by ups they have a picture of the delivery point and it’s obviously not my house. Got a refund but it was a refurbished item so It was 50 bucks cheaper than new ones and they couldn’t just give me the same thing I had to buy some full price. The whole purpose of ordering them was the price so I not only got a pair for 50 bucks more but I got them a week after my friends birthday. LAME!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy them
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. 6 months later, and I'm having sound issues and trying to file a warranty claim, and it's not going so well.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
SamsungGalaxy Buds2 Pro True Wireless Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with all accessories that was describe. They wanted me to send the both packages (ear buds) back to them and wait another 2 weeks to see if the new package has all the parts... no thanks
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Waste Your Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the first couple of weeks, these worked great and I was happy with the purchase. Come week three the right ear bug started making a high-pitched sound and wouldn't go away. When I took the earbuds to Best Buy they told me there was nothing they could do because I purchased them more than two weeks ago. Now the left earbud is giving me issues with the sound quality. I am very disappointed.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 2 out of 5 stars
Refurb my phone and me, Geeksquad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my first pair, then they wouldn't interfacevwith my phone!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling and battery life are average.....
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend













