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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 1353 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,353 reviews
  • Rated 4 out of 5 stars

    Always satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality kinda very durable and water resistant works amazing pricey!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy pro bud 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality/volume fades out even after you clean the ear buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good earbuds at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just not as good as the original battery do not last long at all as a matter of fact only two to a few hours of battery life per charge and if you use the noise canceling definitely will get 2 hours very cumbersome too get them to fit in my ears not as well made as the original

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnect it, it cut off from one but to other and one of the bus it rattle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One earbud stopped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked pretty well for 5.5 months, then yesterday the right one stopped charging & therefore stopped working. I have $40 earbuds ive had for 3 years that work better. These were not worth the $130 I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear piece.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went bad after 12 months. The left ear piece started to ring out of nowhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad noise cancelation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad package came open, when activating the active noise cancelation a ringing sound will play and not stop while the active noise cancelation was on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Here's atip: Check for tios

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came without any foam tips. So much for a refurbished bargain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them, never test them good or bad. I need to return them. 2 weeks still no money back. Dont buy them. Won't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset/Not Satisfied/Just want what i paid for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side went out after 2 weeks. Absolutely upset, wasted money time and energy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defect peice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some how received damaged/defect product audio is mot clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited over two weeks for these earbuds and when they finally do arrive, they are in the correct colored box for the item i ordered but the item inside was not the color specified on the case and order

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished….NOT!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **NOT REFURBISHED** This is returned product that was immediately resold. They still had the original purchaser’s name programmed on them. Galaxy Buds app won’t see them! WHAT A JOKE!!! Do better Best Buy!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this late July and by September 3, the right ear bud was constantly making a screeching sound (non stop). Basically spent 100 bucks for a month-plus of use .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud didn’t work. The shipping was terrible, it was cancelled twice. Refund options were extremely poor. I would avoid purchasing these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there WilfredoG, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to assist you with troubleshooting the sound of your left earbud. We have available on our website, the Samsung Support Team, to work through chat with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Be weary of faulty design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawed design where end pieces can potentially break off in ear and result in a ER vist.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No reaponse from corporate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work, no return offer, or able to fix them waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying to use the refurbished ones they kept disconnecting. Luckily i got the sane ones new for Christmas and they are great but i do not recommend used ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected, not very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things fall out all the time. Any time I speak the sound cuts out even when i change the settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MIC ISSUES

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    isnt worth at all , wasted 110 bucks right after 90 days these stopped picking up audio and have lot of issues with mic

    No, I would not recommend this to a friend