Customer Ratings & Reviews
- Model:
- GSRF SM-R510NLVAXAR
- SKU:
- 6566136
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
No work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They come without accessories and they don't work, I agree that they are reconditioned but come on, that they don't work? It's a disappointment, don't they test them before selling them? This is ridiculous.
No, I would not recommend this to a friendWere broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though they we supposedly refurbished, they still came with one ear not working.
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont stay in ears, noise cancelling/ambient sound is bugged. Stay away super uncomfortable.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it; i bought them refurbished and idk if its the headphones itself or just the pair i received, but the voice is super muffled. Whoever i talk to using my headphones complains that they cant hear me well.
No, I would not recommend this to a friendANC not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is malfunction, it sound awfull, the ANC is not working
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with the earbud coverings and just uncomfortable to wear in general
No, I would not recommend this to a friendEar bud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product quality of sound bad I'll not recommended
No, I would not recommend this to a friendPrivacy nightmare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow you to change any settings without giving Samsung permission to access all of your personal information, including calendar, contacts, call logs, and more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Crrlawkdel, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us concerning your purchase. Thank you for being a steady Samsung customer. - Debra
terrible shipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shipping was terrible and never arrived to the mailing address
No, I would not recommend this to a friendnot sure how it can be certified
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was making some weird sound when on a call. should have been tested properly
No, I would not recommend this to a friendRefurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not perfect and the distance on your earphones to phone was only 5feet. My new ones 5 stars
No, I would not recommend this to a friendCannot turn off auto-disconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you wear any headset or cover both your ears with your hands while the earbuds are on, they will automatically disconnect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Julian, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your buds are to you potentially every day. If you are covering your ears while wearing your buds, you may be activating the touch features and pausing your media. If you are experiencing disconnection with your device, we have an article on our website titled "Galaxy Buds disconnect from phone often" to help you troubleshoot. The Samsung Support Team can also work with you directly to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth
I was quite disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The truth is that I didn't like them, they are uncomfortable and cause connectivity problems with the sa.sung book 360 laptop itself
No, I would not recommend this to a friendOnly one worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd save some money. They came and only one ear bud worked. I then had to send it back and wait to be refunded which they did. I then paid full price for new ones that worked.
No, I would not recommend this to a friendDon't buy refurbished!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package came with a sticky substance on the outside of the case, no silicone ear pieces for the actual earpiece. Dissapointed.
No, I would not recommend this to a friendNever buy Geek Squad Guaranteed refurbished mercha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed from day 1. Received these ear pods, guaranteed to be like new, and they haven't worked correctly at all. Waste of money!! To make it worse, it shows not returnable. Terrible!!
No, I would not recommend this to a friendNO eartips or charging cord.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didnt come with a charging cord or eartips. On top of that the case is sticky and beat to crap. I will def be returning these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Dsinn, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. The advertised Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones include the - Charging Case (cradle), 2 Ear Tip set (small / large), USB C to USB C Charging Cable, and the Quick Start Guide. If you would like any further assistance, feel free to reach out to BestBuy Customer Support: (1-888-BEST-BUY) (1-888-237-8289). Thank you for being a valued Samsung customer. - Debra
malfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.malfunction the function for which I bought them does not work, and the complete product did not come
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JaieJ, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. When you have the available time out of your busy day, please reach out to BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance on your incomplete product box. If you would like any further assistance or have any questions for us, feel free to contact Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra
No gel tips? Unbelievable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really? No gel tips? Horrible experience. Returning
No, I would not recommend this to a friendunimpressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is meh. Kept falling out. Poor bass and poor sound stage.
No, I would not recommend this to a friend