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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1359 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,359 reviews
  • Rated 5 out of 5 stars

    Amazing comfort and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love loved these.... Till my dog ate them :(.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. I like this earphones there are verygood for any samsung products..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than buds 3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever had! got the new buds 3 however switching back to these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Quality, Poor Fitment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and feel good, but fall out any time i bend over just a little too long. Also, the tap to skip songs or lower volume often gets triggered accidentally when I'm trying to adjust them in my ear. Sometimes when I do adjust them it'll start lowering the volume without me even touching it anymore due to it contacting my ear incorrectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Ryley, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. When you have the available time in your day, please glance over the article titled, "Touchpad commands for your Samsung earbuds" for some great tips and tricks to enhance your user experience. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Would recommend to a friend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have not disappoint. Would recommend to a friend. I bought it almost one year ago as a refurbish product. It came like new. No problems at all. With the use. the case have begun to look a bit rough up. But other than the aesthetics of the case. Everything works as usual. So if you do not care about the case. This would be great for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean sound. One issue is that after 20 minutes, a little discomfort since it's bigger than other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! Best noise cancelling ive ever had. Buying from best buy and receiving 2 days before it was expected was even better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it , but lost it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth from the best buy store, and I liked it very much, and it worked well for me, but I forgot it at my workplace, and whoever found it did not return it or deposit it at my workplace, and although this Bluetooth contains tracking and knowing its location, I did not want to embarrass whoever took it, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dandy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ears buds them selves are fantastic!! I've enjoyed the fit. Im picking as I hav smaller ears and they seem to fit well and dont fall out. The only down side is they said they came with several size bud pads. But did not. I had to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for over 2 years and they still work great. These sound amazing and the fit is really good. I prefer the fit of these over the galaxy buds pro 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about getting these refurbished, but they came in great condition and work excellent, only thing is that they were missing the medium size gummy things that go on the ear buds but since I wear the large it wasn't an issue for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i expectd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound better than i expected. I will purchase agin if i lose them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To refurb or not to refurb?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice. I bought them as a replacement when I lost my first set of Buds Pro 2s. The cost difference is considerable and makes it a worthwhile purchase. But, buyer be aware that when you purchase the earbuds that there will be no tips included. I'm glad I had extras from my original purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Forget I’m wearing them. Sleek. Work well. Changed my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and they work and look like new i used this ear buds everyday at my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soind quality. It also has awesome features such as alerting you to move your neck if youve been staring ar your phone for too long, and being able to recognize when youre talking and lowering the volume so you can hear yourself talk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value amazing sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I found these earbuds on a refurbished deal. They came in the original packint. Everything inside looked great. Sound quality functionality amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use on android phone it is very good i will recommended to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the noise cancelling is amazing and the transparency mode is impressive, you can hear everything around you with detail, its like an amplifier, they didn't com with the medium size ear tips but I got them after market, excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sounds for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay have some really good bass but the noice canceling is descently bad its a 50/50 on noice canceling

    I would recommend this to a friend