Customer Ratings & Reviews

Great, just no earbuds so have to buy those separately

Great product that came with all accessories as if it was new.

Love how easy it is to sync with my phone. Love how small it is.

Missing the ear tips, yes they are used, but by putting certified refurbished it should have all the parts, at least new ear tips, as these have probably been in someones ears. If they want to sell them with parts missing it should be labeled as open box.

They work just as I had expected. Loving them so far.

The other caller hears to much static the other side can hear anything

I trying this and it’s Amazing and I recommend for anyone

Great tech can be used by anyone, highly recommend

Very good perfect ...................................

Good as new! Love all the features it has especially the location feature!

They work great. The case has some cosmetic scratches.

This was a refurbished item which arrived with one of the buds having tooth marks all over it, obviously chewed on by someone's dog. How Best Buy allowed this to be called "certified Geek Squad refurbished" is a total joke. And I got no satisfaction from Best Buy on this other than refunding the original purchase price. As a result I've cancelled both my Best Buy account and Best Buy credit card account. I'm no longer doing business with Best Buy.

I'm always satisfied with my purchase from Best Buy

Product works great, it took them 1 month to ship it out

I like my samsung buds pro, the only is dificul stay in the ear

Long Battery, comfortable, and compact enough to fit in pocket

Get the ear buds and didn't get everything that was supposed to be there which includes the ear bud tips or the extras that come as well. There wasn't any scratches on the case or the ear buds but without the tips the ear buds are useless.

Got a refurbished set ordered and picked them up in store. Walked over to my car, opened them, and tried to charge them. Nothing. Tried using the included USB C cable instead of my original. Nothing. As a last ditch effort, I tried to use my phones wireless charging to see if that would work. I placed the case on my phone and my phoned chimed that it was charging, then suddenly it was not, then suddenly it was again. Off and on it said it was charging, switching up everything 2 seconds or so. The case did not get a charge in the five/ten minutes I was in my car. Went back inside and retunred them. Fortunately, i found my original ear buds that I thought I lost so in the end, I did not need them. I blame whoever it was that was SUPPOSED to refurbished them.

These are just as horrible as the last Samsung buds I had. They have a bold disclaimer that says not intended for outdoor use. It doesn't matter which size cushion I use these are constantly falling out. One time I went jogging and spent 30 min looking for one they fell. One I'm in the gym it's embarrassing how many times I stop mid rep to fix or adjust my headphone. Brand reputation has accounted for no benefit in my experience with regards to headphones.

Unbelievable sound quality. The fit is great. I love these so much.