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$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1359 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,359 reviews
  • Rated 2 out of 5 stars

    Samsung earbuds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charging cord to charge device No ear pads to put on buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope dont buy them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them 5 months used them maybe 10 times.... sound died in right earbud and left one has people sound muffled... going back to Airpods

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont fit in ears well at all i tried different sized tips and still very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds sound like they are under water, they did not give me 30 days to return. I do not recommend refurbished products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No ear tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand these were refurbished, but you couldn't be bothered to ensure the tips were included? You can't safely use them without those, so until I get some I cannot rate the actual quality of the product. Do better!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung ear bud pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality at best is average and noise cancellation is almost nonexistent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy buds2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong product. I was sent the galaxy buds pro (a lesser quality product) when i ordered the buds 2 pro. Cashier when i returned was not very friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't just buy it new. I've had such luck with eBay and Amazon refurbished that I figured let me go for it and save a few dollars. The right bud is dead. Now I gotta go crazy returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cut out alot when you first turn them on. They are very fussy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came dirty without cord and one set of ear tips.. For what they're charging, might as well just buy them new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase and don’t purchase anything from bb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke! Received this in a crushed tapoed iup box very ghetto also missing buds but Best Buy doesn’t care they made us pay the difference anyway!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy them new...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spend the extra $$ to buy them new. Once i got them i opened up the box and seen the earbuds still with ear wax on them. Drove straight to the store to return then

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound level

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive typically had good experiences with open-box/refurbished item but this one... not so much. While the product itself looks to be in great condition, the sound says otherwise. Even at max volume, they hard to hear. And yes, I tried all the wearable app tricks to turn the volume up on them but no dice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective. Slow Refund.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud wouldn't pair, and the return took over a week to get me my refund. Then the price went up before I could reorder. I called multiple times to attempt to reorder at the original price both before the return was complete (waiting on shipping), and after the price increase. Overall a bad time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quit using them after they wouldn't stay connected or in my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MelissaC, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the connectivity and fit of your device is to you. We have an articles on our website to help address both the fit and connectivity of your device. These articles titled "Galaxy Buds disconnect from phone often" and "How to wear your Samsung earbuds". We also have the Samsung Support Team to assist you with these matters if you would prefer. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Bad fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are nothing like the first Bus. They are very uncomfortable when you put them in you ear. I honestly hate the way they feel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Scam!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received a knockoff brand, "Bomis" inside the Samsung Pro2 earbuds case. Bluetooth paired sees them as "Bomis" not Samsung, no options in settings. Best Buy not doing their job when selling refurbished gear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds, PERIOD!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wanted to spend decent money on a great pair of buds that I would enjoy the quality of sound with a long with comfort in my ears as well. I tried the jbl's first, and the sound quality just wasn't what I expected. So the next day, I took them back and bought the Bose quiet comforts. I hated those because of their size of them. And being a Bose product, I expected more when it comes to sound as well, so the following day, day 3, I took them back and bought the Sony's. Wasn't happy with the sound as well, but the Comfort was there. So on day 4 I bought the Samsung buds 2 Pro and I'm telling you there perfect they fit in your ear perfectly, and the sound is absolutely amazing especially if you have the Samsung phone, with the Samsung smart App I lost an earbud twice and found them both because I could track them down. Also, it has been over a year now, and they are still perfect as the day I bought them. I can't believe I haven't written a good review on them until just now. But they are definitely worth it. They are worth every penny, especially now with the price down as cheap as they are. So I would definitely recommend these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tips for earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is that the earbuds only come with 2 sizes not the middle one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great for something so small! Definitely love having them for dedicated work out ear buds.

    I would recommend this to a friend