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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1355 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,355 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing important accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and definitely beats similar pairs I owned from Sony and Apple in sound quality. The refurbished product was missing the medium size ear tips though, which are the ones that fit most people. I had to buy replacements from a competitor for $25, as best buy doesn't. If you're okay with investing a little extra this is a screaming deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality/Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a gift for my sister and she loves them. The quality is great and the price was perfect for a refurbished pair of heaphones. I wouldn't hesitate to buy more refurbished products from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung wats up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gawd I bought these in memory of my recent passed away mama last year.she loved the color purple and lavender and everything was purple to the tee in her lifetime.I loved these heads phones and purple and quality was everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, battery life and pairing. too bad that the active noise cancellarion aint as good or would have given it a 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds Samsung Pro2 Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Samsung Pro2 earbuds and noticed they were a step above my Samsung earbudss. ANC and clarity were next level up. Only complaint was they were missing the medium size ear pc. ( Usually come with a set of 3)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds rock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are just as good as apple pros. The bass sounds better on these, pros are a little louder in a noisey place. The only thing is the noise cancellation could have been better. Over all I think for the price these are the best choice for the money so pick up some you want be disappointed one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. case fits in pocket well. Shape is comfortable in ear but can fall out if it isnt twisted in or if there is sweat and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I had bought the Galaxy Bud Pros and they were too big for my ears. So I had to down size to the Galaxy Buds 2. When I saw these I had to get them. The comfort of the Galaxy Buds 2 with the sound quality of the Pros! I am not an Apple Product girl so this works perfectly with my other Samsung Products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great and as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say, I'm always iffy when it comes to refurbished tech. But I decided to give these a go, as I was also not too sure if I would completely like them. But man was I shown otherwise. Ive had these for about a month now and they work great!!! Even as refurbished earbuds the quality is good, connection is good. I've been using them almost everyday at work. There has only been a few times where the connection was laggy, but it was fixed by putting the earbuds back in the case closing it and re-connecting the earbuds. Other than that I would definitely recommend these earbuds new or refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Overall happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. The user interface is really nice. Good price. Battery life is decent

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pair brand new at first, but when I also found the refurbished pairs at half the cost I had to take a shot on them. I don't think I can tell a difference between the brand new and the refurbished. Very happy with my purchase and would recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. The fit is definitely an upgrade from the original Buds Pro. The noise cancelling has also improved ! I would recommend only purcahsing these if you have an android so you can get the full experience with access to all of the settings and customization!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. No complaints. Previously used another brand and I overwhelmingly prefer Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are comfortable for me and they sound good! I'm no audiophile but it works for what it's advertised for!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised thumbs up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 pairs of different earbuds. I had given up until I purchased these. The Galaxy Pro 2s are now my go-to buds. They are comfortable in my ears and great for the gym. The volume kicks and the sound is great. I couldn't be happier with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds on the market. I have bought them for family members. Much better than ipods. The noise canceling option blows the competition out of the water. I fly a lot and these beat every in ear option on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, audiophile pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. The sound is very good, going the same class with Sennheiser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The everyday headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for listening to music tuning the world out. overall great for working out, when you need a quiet moment or you are in a very loud area great for toning other things or people out. The sound quality is very good with out needing to adjust the settings in your music app or in the Samsung app for them?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than Apple Pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality earbuds very comfortable no noise distortion works well on voice calls. music play is crisp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! They deliver a clear high end, with an impressive clean low punch. They fit comfortably in your ears allowing you to wear them for the entire length of the battery life; usually around 6.5hrs, and provide excellent noise canceling

    I would recommend this to a friend