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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,356 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being refurbished these buds are practically brand new. Sound quality is pretty good, noise canceling works perfectly. Only problem ive been having is when my ears get sweating thebuds tend to ge tloose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Needs larger tips and the ability to be louder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but they refuse to stay in my ears, even with the largest nubs installed, and they are not very loud at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Davidisnumber1, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we continue to innovate our product line and provide the best possible experience to our customers. We have an article on our website titled "No, low, or poor audio quality on Samsung earbuds" to help you troubleshoot if your device is operating as intended. Please, feel free to reach out to us at any time with additional feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Strongly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. It is the best I have ever had. Sound quality and battery life are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I was hoping for, the fit is the problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and some of the features but not hmwhat i was looking for, unfortunately. Biggest issue is they dint fit my ears at all. I'm pretty sure it is due to the design. Since they don't fit i can't use the noise canceling part, which is why i bought them to begin with. I know the latest ones they changed the design so maybe I'll try those.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Glad I got these refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Im glad I took the chance getting these. Because they were refurbished one pair of the ear bud tips were missing but that didnt bother me especially since it was extremely discounted.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear budd str great sound quality. They slso sre comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I am able to hear all the time with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wife loves them so I do too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually got lost for about a year. We found them and they still work great and Charge great and hold a good Charge. She loves them and the high-end quality. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I bought the refurbished and they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Honestly must be brand new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset came in like new condition however I am fairly confident that this is a brand new unit. No scratches, not previosly synced to a device, no issues with the battery life and not a single scratch on it. I would recommend that people take advantage of items sold in the clearance area of bestbuy. Just make sure its not sold from a 3rd party or its a hassle to return if defective.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best budz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent. Sounds amazing and the fit is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the only problem ive had is didn't come with ear tips and ever once in a while although its been charging it will say almost dead.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever owned! Great sound and fit!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot there good sometimes I don't fell that I have in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my daughter. Downside, now she cant hear me when I tell her to clean her room :/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Samsung Galaxy Buds 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of refurbished Samsung Galaxy Buds 2 Pro and the sound and functionality is top notch as if they were brand new! I'd definitely buy them again! Support is also a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds good features. I liked the design of the older model a little more because they fit in my ears better, but overall no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent buds for the price point - whistling issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are somewhat weathered, the audio quality was good during the first couple uses. However, a whistling sound started to occur frequently in the right bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came in good condition i had them for a about a week or 2 so far & i am impressed by how they seem pretty good quality. i did at first had some hiccups that made me question if theses are actually refurbished professionally but after noticing that i havent had any problems with them after that im happy with what i paid for. the initial problem was that one of the ears couldn't play but i had to reset them & they were good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good battery, better sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headphones. Good sound isolation, good comfort, good battery.

    I would recommend this to a friend