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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,356 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for a phone without a headphone jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd purchase from best buy refurbishment and it went perfectly. The fit is a bit finicky as the left side wants to fall out 1st. Any high movement activity they definitely wont stay in. The noise canceling is nice but the ambient sound is a bit much as it almost acts like a hearing aide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always falling out my ears . Uprgaded within a year when one of them started making a rining noise . Turns out the hear threw mode gets clogged and you need to blow air out them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, glad i went for refurbished and saved the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing comfort and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love loved these.... Till my dog ate them :(.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lil worried about having issues or the item looking overused, but was suprised I did not have to worry about anything. Everything has worked well and the item was in very good conditions. Charges well and last like new. Very happy with purchase after a couple months having used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for almost a year. Right bud started messing up but for the price I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect condition, great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a great purchase. Great product with a great quality. That was my first time buying a refurbisged product and this certified geek squad one surprused me. I’ll alwas consider check this option for now one because you are going have the same as new product for a really good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time & Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible! I purchased these and went to the store to pick them up. I went to my car and opened them to make sure they were refurbished and certified, as stated. I noticed the case was severely damaged and didn't smell clean. There were also missing ear tips and white specs on the earbuds themselves. I went back into the store hoping to find a solution and was offered the option to purchase brand-new ones by paying the price difference or to see if i qualified for Best Buy card. I had without any options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound nice fit you wont be disappointed great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds the envy of the office. A few coworkers bought them too. Really love my Galaxy buds2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase with a caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are excellent, the plastic/rubberized aftermarket pieces that fit in the ear are not so great and don't have a great fit either in the ear or to the buds themselves. They stayed in my ear after removal I ended up purchasing a set from Samsung which are far better. Overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great(I use Galaxy phone) fit can be an issue depending on your ear. I have small ears and they come off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!! Totally Recommend..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, I bought the refurbished and no difference with a brand new one. It works perfectly, without details... They are the best Samsung headphones at an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no problems. Product performs as expected. Second time I have bought refurbished items and they are good quality

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Volume

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These “refurbished” models are basically just used defective units that have been returned and not fixed. Have returned and exchanged 3 times and all 3 pairs have been horrible. Rattling sound, only go to half volume and cad to clean them before they would charge from corrosion on them. I’ve owned a new set of these head phones and they were the best pair I’ve used. Best Buy’s refurbish department is a scam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy bud 2 pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's her galaxy bud 2 pro ear pods there are just what she wanted. She said the quality is amazing, sounds is perfect and people can actually understand what she says when she have a conversation. Great buy from best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones, dont get me wrong I would never spend full price but thats not a knock on these. The quality is very obvious and getting such a big discount was the reason I took a chance. They arrived in a box loose in bubble wrap. But they appear to be brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awe Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second pair of samsung headphones. I love them, the sound quality is phenomenal, I choose this color because if I ever dropped one of them they would be easy to spot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good looking and practical.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and volume. The fit is unmatchable for those whose ears are normally formed, unlike mine are. Good investment though, otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost new and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new and good price vs buying new one! Coneection was quick and painless and good range. Blocks out the wind while lsiening to tunes!

    I would recommend this to a friend