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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,356 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing.......... nothing better than samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought there at the outlet good price but one is louder than another and i lke the previos medwl beter these just dont sit well in my ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, working great, enjoying the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with box but it cane with unused ear tips type c cable ans instruction pamphelt was like new seem to be a return works perfect saved me over 120 bucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the silicone pillows came in black, when we went to the store to ask if we could change the color of the pillows they said no and that since it was an open-box product they would not accept the return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they stayed closed with a small drop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great however earbuds fly out every time it's dropped from 1-3 feet. Wish it held up to the drop. I don't like looking everywhere for my fallen earbud. They also randomly disconnect and reconnect. But that might be the app I'm using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Pair perfectly with Samsung Galaxy phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud2 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and so easy to set up. Well worth what they cost me during the Black Friday sale. Highly recommended....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, product as described, easy transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfectly clean and "as new" as you can ask for. just missing medium ear tips but thats fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Everything work great! Any issue on it's. Awesome!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bud 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good 100% Im still sees but at the moment they are awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally cant get a good fit for noise canceling. Only came with 2 size tips. Not a great fit for me coming from airpod pro. Less battery life than competitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected for a refurbished item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the geek squad refurbished buds for more than two weeks now and I can say that I am very impressed. They look and work like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time. I have been using them for the gym and much more than i ever thought i would and there amazing. Great deal best i have used to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new , couldn't tell the difference. Sound control is Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Missing tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds 2 pro offer decent sound. Not 5x better than other buds. Missing medium ear tips, seems like something that would be obvious during the refurbishing process. Proper tip fit is required to keep buds in ears. Best buy member chat support said to visit a store. Product purchased online. Will update if resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they are amazing! Can't beat the value of refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use then everyday at the gym or on my runs. Perfect connect to my phone or samsung watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Galaxy buds for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earphones! The only thing they should improve is bass, I got the AirPods Pro connected to my Samsung S23 Ultra and the bass is better.

    I would recommend this to a friend