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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.2 out of 5 stars with 1356 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,356 reviews
  • Rated 2 out of 5 stars

    Certified Refurbished = Parts Missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was missing parts. Specifically the soft tips that fit inside of your ear canal. There were supposed to be three sizes and one of them were missing. When something is listed as certified refurbished, I take it to mean that all the necessary parts are included and intact. The lower price softens the blow, this time, however, I would think twice before buying anything with the spurious "certified refurbished" designation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, just like new, doesn't had the medium size ear plug but that's not really important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade fron buds plus. However had to buy larger tips to fit ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Working as advertised no complaints what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best earbuds, easy to pair with your samsung phone. The sound quality and features are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ear Pods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless Samsung ear pods to talk. Good music quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as they should just really sensitive to the touch

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Refurbished Samsung earbuds... Returned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Pro2 earbuds came without ear tips so I returned them and purchased them new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I lost this gamble...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung ear buds for 5+ years and have never had any issues. I figured at this price, why not give these refurbished ear buds a shot - I ended up returning to the store next day. The set that I received had someone else's name on a "Ship to Home" label that was on the box, kinda weird. I fully charged them (case light turned green, just like my other set), however, when I went to use them, the right ear bud battery drained extremely fast - I watched on the "Wear" app as the battery life went down in real-time, 80%, 79%, 78%...was down to 3% in a matter of less than 30 mins. I knew it was a risk but figured that Best Buy would have at least given these the once over before shipping them out...I was wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds, they came refurbished but are absolutley wonderful, they work perfectly. Thank you Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THIS IS NOT REFURBISHED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the REFURBISHED only. Not the actual Buds. Since Best Buy separates these 2 items I have no problem leaving a review about what Best Buy sent as "refurbished" It is clear Best Buy does not understand what "refurbished " means. They sent "used -acceptable". Refurbished is when something is inspected and re-made to whole as close as possible. Thid was just a return. The Best Buy Employee opened it, saw it had buds in it and slapped a sticker on. It is missing all components. Packaging demolished. Bufs not in the right place. This is not refurb. This is a return. If i wanted open box i would get open box. Best Buy needs to be made aware of what refurbished means. This is going back and now one of you other sad souls will get it. Maybe i need to snap it in half to save someone else. Yeah....there we go.....it arrived broken in half. Ooops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must of had a bad pair as they work fine most of the time but when both are inserted it wants to cut in and out when by myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds, like new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds and honestly they were brand new when I got them. The price and performance are spot on.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad state

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked them from the store in the first use y realize the volume of the buds was super low and one of them, the right one made a buzz sound higher than the actual sound of the music

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise canceling technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Goes great with my galaxy s24 ultra! Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad but works like new! Sound blockage works amazing and you can track where theyre at if you loose them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbud they are wonderful when i go to the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great i have bought it before Always works and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color , comfortable, and sounds quality amazingly highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise cancelation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These exceeded my expectations! Great sound, excellent sound cancelation, comfortable, & cute color!

    I would recommend this to a friend