Customer Ratings & Reviews
- Model:
- GSRF SM-R510NZWAXAR
- SKU:
- 6513724
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.
This summary was generated by AI based on customer reviews.
Samsung galaxy ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying these ear buds. They do as the say....
I would recommend this to a friendGreat ear pods!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.*I use these while strength training at the gym and love them!
I would recommend this to a friend- Pros mentioned:Sound quality
Refurbished does mean Refurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box was in poor condition if you care about that kind of thing the buds also came with just two sizes of the squishys large and small. No medium size, but the large turned out to be the right fit.so no need to take them back, also the buds sound is great. In my opinion.
I would recommend this to a friend No.......just no.......
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've heard the new ones are great. Properly refurbished ones are probably good as well. Rather than that, I received a charging case with buds taped to the bottom of a box, no other packaging or instructions or anything. But even that would've been fine if they threw the eartips in so that I could actually use them. No charging cord either, but I could've figured that out. I don't know how to use them without eartips. I tried to give feedback more directly through the customer support channels, but I kept just getting directed on how to return them, I never found a way to report the mistake in packing and shipping so that they could quality control issues in the future, so my guess is that their standards on refurbished products will continue to be sketch.
No, I would not recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair came without any accessories after 3 calls, going into the store, I was sent another one with accessories.
I would recommend this to a friendAll good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no problems with them. Everything is good so far!
I would recommend this to a friendNo to refurbished
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because left earbud not wotking. Will not buy refurbished
No, I would not recommend this to a friendcouldnt beet the price...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good stuff geek squad at a good price for consumer..
I would recommend this to a friendKept falling out of my ear
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was fine but they just didn't stay in my ear
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing extraordinary. Just a great set of buds for anyone
I would recommend this to a friendKeep falling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit was right, the fall out of my ears so much, i just wished the fit was better. Thats very important to me.
No, I would not recommend this to a friendAwsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend. Fast shipping....
I would recommend this to a friendDid not fit my ears personally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my ears kept falling out when I would work out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Moneyhat8, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your device is to you on a daily basis for you continued usage and enjoyment. If you haven't done so already we have some helpful tips to get you the ideal fit for both your leisure and active times throughout the day. This device should have come with additional ear tips in larger and smaller size to help with the fit. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure optimal placement for the security of the fit. Lastly, you can perform a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Cons mentioned:Charging
Dont buy refurbish
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt charge out the box, tried wireless charging and OEM samsung cables. Exchange was pay difference from unopen box or refund and reorder from online.
No, I would not recommend this to a friend Pro2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds. Would recommend.Fast shipping...
I would recommend this to a friend- Cons mentioned:Ear tips
Great product, however missing tips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is 5 star, however, I went the ‘cheap’ route and bought the refurbished. The tips were not included or whoever checked to send missed that part.
I would recommend this to a friend Use Caution when buying junk prone to failure.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caution:Bought a pair of buds 2 pro used to try. Liked them so I bought a pair here. Shortly before receiving 2nd pair, one bud on the first pair went dead. The second pair arrived, I liked them and felt the first bud dying was a fluke. I ordered another pair from here. Shortly before they arrived a bud on the second pair went dead. Now I sensed a problem. I will be returning the 3rd pair of buds for a refund while I can. I combined the good bud from my other two pairs. There is a real problem with these buds and I will not buy anymore. I have 1 pair of working buds. Like the sound but these are a recall issue and junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sinned, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our new products for manufacturing defects in materials and workmanship. The advertised Geek Squad Certified Refurbished Galaxy Buds2 Pro has a 90-day warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds2 Pro and without being able to ask you any follow-up questions in response to what you have shared with us, I suggest reaching out to Samsung Support for further assistance and/or help with troubleshooting. Thank you for being a faithful Samsung customer. - Debra
They just fall put no matter what
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be great if they would stay in! I e tried every ear tip and none work
No, I would not recommend this to a friendJust can't get it right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st certified refurbished pair had no ear tips in the box. They had to order me another pair she this pair came with no charger. I give up. I would not recommend buying refurbished, even though it says certified is supposed to come with all parts. Which is obviously not true
No, I would not recommend this to a friend- Cons mentioned:Ear tips
Terrible quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First shipment they were the older model in the newer models box and second shipment they were broken. Both shipments didn't even come with ear tips
No, I would not recommend this to a friend