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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,364 of 1,364 reviews
  • Rated 1 out of 5 stars

    Not what I paid for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine if I use them to listen to music or something. When comes to talking on the phone only one ear work. The left on sounds like I am under water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buds2 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitting is terrible, constant slipping from ear and the overall design is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed and delayed. Probably never procured them. Bad business Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Certified refurbish is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke! There was clearly used debris in the box and there was no cushion on the ear buds.

    No, I would not recommend this to a friend