Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1359 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,359 reviews
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was skeptical because this was refurbrished. After receiving it in the mail i tested them out ob my phone, it sounded good and performed better than i tought. Everything came in as if if was new. Im more confident in refubrished items from best buy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these ear buds!!!!!!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. I was getting tired of my Bose because they would not stay in during exercise. I do not have that issue with these. The noise cancellation is OK which would be my only semi complaint, but I guess you can’t have it all and that is when comparing to BOSE. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, excellent sound and batery very well y long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Works very well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what to expect with a refurb, but I saved a ton of cash to replace my lost ones, and they work perfectly. If this is the expectation for refurb, I'll try it again with other electronics to save $$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over great wireless headphones, battery life and wireless charging case are both superb. Would definitely not hesitate to buy these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cisco

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds,, ambient sound works good, but not the best,, and batteries needs more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Decribed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed, they look new. worked great. did not come with earpieces, s m l, but being used was not surprised. Besides that, came in all original packaging and accessories Would highly recommend coming from galaxy buds, sound is much richer. You always wonder when you buy something used, But Best Buy Geek Squad did good. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They are super simple to connect. They are perfect for working out and daily studying for school. I love the feature of being able to listen to surrounding while running. I highly recommend these to anybody.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of uncomfortable on the ears to use for an extended period of time. It also hard to keep in place, mine fall off quite often when wearing them. I would not buy them again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing light workouts but they tend to fall off. Great noise canceling. The sensor is too sesitive sometimes stops playing by itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished nearly as good as new.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were in excellent shape for the price. My only issue was that no ear tips were available and had to order them separately before i was able to use the ear buds properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well when recieved good pair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair didnt work, but the second pair i ordered worked as if new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but i purchased refurbished one's and one went out the next month but i reorder somemore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair already but traded them in and regretted it, so when I got a chance to get them again I jumped at the chance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a phone without a headphone jack

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd purchase from best buy refurbishment and it went perfectly. The fit is a bit finicky as the left side wants to fall out 1st. Any high movement activity they definitely wont stay in. The noise canceling is nice but the ambient sound is a bit much as it almost acts like a hearing aide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds noise canceling is awesome will continue to buy from bestbuy 100% refurbished certified in my book thank you best electronic store in the nation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lil worried about having issues or the item looking overused, but was suprised I did not have to worry about anything. Everything has worked well and the item was in very good conditions. Charges well and last like new. Very happy with purchase after a couple months having used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely forgot that this was refurbished works and looked brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds for your buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these refurbished Samsung earbuds a few months ago and have found them to be in excellent condition with no issues. I use them daily and would certainly recommend them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure they fit.....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. Sound was good but they kept falling out of his ears even though he tried different ear plugs. Also he had to keep the case near him or he would lose connection to his phone which was odd.

    No, I would not recommend this to a friend