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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1366 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,366 reviews
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soind quality. It also has awesome features such as alerting you to move your neck if youve been staring ar your phone for too long, and being able to recognize when youre talking and lowering the volume so you can hear yourself talk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the noise cancelling is amazing and the transparency mode is impressive, you can hear everything around you with detail, its like an amplifier, they didn't com with the medium size ear tips but I got them after market, excellent product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for listening, poor sound quality when speak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! Sounds great no issues. Sometimes slips out of my ear, but easy enough adjustment that I can handle it. I haven't tried running with them yet to see if they stay in place. But the person on the other end and when using them in meetings, it sounds like I have something in my mouth and the sound is distorted. Horrible for work!! I'm very disappointed which is why I rated this only 2 stars. If I'm listening to something it's great, but if I have to speak the sound is terrible to the other person that hears me. Why did I spend this money when I should have just bought new.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i expectd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound better than i expected. I will purchase agin if i lose them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre like new! I didn't have a lot of hope but i was surprised and they still work almost a year later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sounds for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay have some really good bass but the noice canceling is descently bad its a 50/50 on noice canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! Best noise cancelling ive ever had. Buying from best buy and receiving 2 days before it was expected was even better!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To refurb or not to refurb?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice. I bought them as a replacement when I lost my first set of Buds Pro 2s. The cost difference is considerable and makes it a worthwhile purchase. But, buyer be aware that when you purchase the earbuds that there will be no tips included. I'm glad I had extras from my original purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i must say i absolutely love the sound quality of these buds, however for me personally its till not the best fit, i have tried multiple tips and after a while i keep having to puah them back in, they have never fallen out but i muat be mindful of them getting loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my daughter. Downside, now she cant hear me when I tell her to clean her room :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked and worked like new. Battery life is also like the new pair I got a few months back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Everything was ok, but the touch functions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds looked brand new. But, I tried them. Fit was ok. Sound was good to me. However, the only touch control that worked was one tap, to pause a video or track that was playing. Double tap, other tap sequences didn't work. It was frustrating and disappointing. So I had to return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value amazing sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I found these earbuds on a refurbished deal. They came in the original packint. Everything inside looked great. Sound quality functionality amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and quality. Took a little bit to get used to the fit. But overall I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd buy them again - Just not brand new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds. Comfortable once you get used to them. Glad I didn't buy them brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than buds 3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever had! got the new buds 3 however switching back to these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. I like this earphones there are verygood for any samsung products..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in like new quality. The eartips were hidden with the charger cable but not a big deal. Only isssue is that left earbud comes loose but right stays in my ear correctly. I suggest buying eartips that do fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Upgraded to the new version

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a little trouble using it at 100% but the sound is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for almost a year. Right bud started messing up but for the price I would purchase again

    I would recommend this to a friend