Customer Ratings & Reviews
- Model:
- GSRF SM-R177NZGAXAR
- |
- SKU:
- 6481426
Customer reviews
Rating 4.1 out of 5 stars with 1349 reviews
(1,349 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great little set of earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 pair of these, as after the amazing performance I got from the first set, I never wanted to be without a pair and bought a second set. Excellent noise reduction, very good sound reproduction including bass frequencies, and quite comfortable in my ears. The app for Android gives full control over all features. The only downside I have found is the lack of a specific app for iOS/Apple.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Perfect headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, clear sound,small in ear and perfectly priced
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Refurbished galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality. Deep bass. Crisp highs and mids.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has been using these everyday and loves the sound quality. She has told me that the sound canceling feature works so well she doesnt hear my snoring anymore while shes reading at night.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Will recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound, it fits in my ear very good ambient sound works great
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Samsung Galaxy Buds2 refurbished
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THESE!!!!!!!!!! they fit perfectly the sound is great ! excellent price point
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Ear Buds by Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great fit and great sound. I like it
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install on my new cellphone. I would definitely recommend these
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Condition
Rated 5 out of 5 stars
Cheap and new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headset look like new and good price..........
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Cons mentioned:Packaging
Rated 4 out of 5 stars
Fair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work really good however there was pieces missing and the packaging was horrible.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Fairly decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fairly high quality. The only issue is that the iPhone app doesn’t work with this model
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
A++++ headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Wife loves the way they fit and sound is good too.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Condition, Sound quality
Rated 5 out of 5 stars
nice :)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really well. sound is great. they came in perfect condition.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Had to get the rest of the family them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody in the family is wearing them. We are a family of 6! Best quality headset i had in a while.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
good little buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these so far. Excellent noise cancelling. only issue is the ear tips keep falling out of my head.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and battery life. The noise canceling is perfect.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and they sound fantastic, great batery life too!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Could not be happier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Ive been wanting to get a set for a while, couldn't decide which brand to go with Raycon etc., and I'm glad i waited and got these.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product. i used to use it daily the battery and the earbuds are very good
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Cons mentioned:Ear tips
Rated 3 out of 5 stars
Works great after replacing missing ear tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished Buds worked great....after I bought ear tips for it. It shipped with no ear tips. No mention in item description that some parts may be missing. Contacted BB Customer Support. They said I could REPLACE the item or get a refund at my local BB. Local BB had no openbox replacements on hand so said can only get a refund of what I paid for them. Would have to pay price difference between what I paid and full price of a new set of Buds. Decided to keep the Buds and bought some after market air tips.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Hi Helm001K!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We at Samsung only want our customers' best welfare while using our products. Please know that Samsung is committed to delivering world-class service and products.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144253307
Thank you for choosing Samsung!
-Remie









