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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1349 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,349 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds came in its original box but clearly previously owned. Clean and in good condition. Work and connect as intended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound absolutely amazing. The noise cancelling works so well while listening to media that I always need to take an earbud out to hear anything. On another note, these little guys refuse to stay in my ears despite me trying about half a dozen different size tips. The ambient sounds mode is unbelievably bad. Do not use it. The touch controls just DO NOT work. The volume ALWAYS gets stuck going up or down EVERYTIME it's used. Disable the touch controls and keep pushing these guys back in and you'll enjoy them. Not worth more than $80 in my opinion and that's only because they sound really great with ANC.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ThePerectMuse!

      Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your Galaxy Buds2 True. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For you to optimize the sound experience with your Samsung earbuds including the ambient sound, please check this link:
      https://www.samsung.com/us/support/answer/ANS00086163/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144266900

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of buds. A little hard to keep in your ears. Not to comfortable either. Thats why 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is decent, although it tends to fall off every once in a while. The battery life is not as good as the buds+, but charges quickly. The ANC isn't all that great. Great sound for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a refurbished equipment. Work just new ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets Job Done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have all products from the same Company. Setup was easy and with no issues. Sound was clear and crisp. It would be helpful if there were some information on which buds work better with which phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. My ears hurt a little from the pads. Tried changing them with the other size, but that's a me issue. I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds and really good qualities that are available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality better than my old air pods. Would recommend these over them any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and easy to use headphones. Syncs up nicely with my samsung galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sceptical at first seeing that these ear buds where pre- owned, but they have great sound and priced according.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these buds for my wife's birthday. She wanted them for a while. And she is very happy with here buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enamored with these earbuds. Awesome quality, sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality buds. Bought them new but had to send them off for repair because one just stopped working. Luckily the warranty covered the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and a steal with refurbished under $80

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick works amazing buying another pair for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and pairs easily. Sounds great. No issues and physically looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OPEN BOX - Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item as an open box and it came in like new. Happy with my purchase .. i have the first generation and these sound so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Hear You!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Buds2 work. The fit is great, the sound is great and the paired easy and fast to my Samsung phone. So far I am pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sounds great and preforms well. I would buy again.

    I would recommend this to a friend