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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1349 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,349 reviews
  • Rated 5 out of 5 stars

    Good Hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very nice to have this amazing earpiece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ebuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchases was amazing and loved it and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hear there and everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as anniversary gift and loved. Get sound and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect just sometimes it doesn't connect right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing silicone peices.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes work just fi e unfortunately they fall out of my ears because the didnt come with the silicone peices. Very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. The work perfectly. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great awesome brand name for an unbelievable value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift to my wife and she loves them. Uses every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and price worthy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds is very good in performance and price worthy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them but charge did not last. Returned for a different model

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there OdetteN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you were happy with the overall design and features of your device. We are always happy to assist our customers with any difficulty they are experiencing with their device. The Samsung Support Team is a great resource if you believe your device is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    No warranty on refurbished

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 9 months then stop working properly no warranty comes with even tho I have have a total tech membership

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound / poor call quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to take phone calls as well as music and videos. They are almost completely unusable for phone calls. Whoever youre talking to can barely hear anything. You almost have to yell. For mysic and videos theyre good but feels like im only using half of the features since you cant talk into them. Thats probably why they were 50 bucks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there James, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a look at the article titled, "No, low, or poor audio quality on Samsung earbuds" when you have the available time in your day to conduct some quick troubleshooting steps on your Galaxy Buds2. Feel free to contact Samsung Support afterwards if you would like further assistance and/or help troubleshooting you Buds2. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, the pro is better. But it's ok if your looking for a temporary substitution

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price! Looks like brand new............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY these !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, my pair is a Geek Squad refirb. I am ABSOLUTELY impressed with them !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished but where like new. Samsung products have always treated me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can use the wear app for everything!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to say that despite the good deal and timely delivery, these ear buds did not function as promised. The buds would not pair with the app, even the Best Buy techs couldn’t get them to connect; therefore, you couldn’t control them. The store happily refunded me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Geek Squad Certified Refurbished Galaxy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the new and for the cost it is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes them she said they comfortable they don’t bother her ears

    I would recommend this to a friend