Customer Ratings & Reviews
- Model:
- GSRF SM-R177NZGAXAR
- |
- SKU:
- 6566185
Customer reviews
Rating 4.1 out of 5 stars with 1349 reviews
(1,349 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not recommended Really Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good at all .. the sound was really terrible looks like somebody used looks scratch all over
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
no tips or charging cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To tips or charging cable. The only thing in the box was the case with earbuds in it. The case itself was scratched up and dirty
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friendRated 1 out of 5 stars
High pitch sound with the left Bud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use there is a high pitch sound on the left Bud. Tried to reboot and it didn't work. It could be there is something I'm missing.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dwalt. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Buds2; having a high pitch noise on the left bud. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
Restart or reset your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078085/
Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144289411
Have a great day.
^Charles
Rated 1 out of 5 stars
Nnn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refuebished and people say they cant hear me on the buds
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
got nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The package that was sent to me contained only the charger and different sized earbuds, not the actual buds2
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fit sound quality was not what I was hoping for I will be returning them
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy new not refurb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was shipped out a week late with missing eartips and cord and heavily damaged case.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not workikf properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phones not working properly, i would like to exchange
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned. It did not work well it was refurbished maybe that’s the reason it was so bad
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friend









