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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1354 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,354 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, odd fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, sounds great. But the fit is awkward unfortunately

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. Great sound. Microphone is clear. The ear buds were clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy new. It's better in the long run.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio was good, but after I dropped them it got a lot worse. I ended up returning them because it didn't feel like it was worth the money. But that's what I get for buying used. Would buy again, but new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best bang for your buck !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price & great quality!! I can never find earbuds that stay in place in mt ear. I can workout with them without them falling out !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy bus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were awesome,the sound quality is awesome. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbud tip replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing earbud tips and i can't find the correct size replacement. Why because i have small ears inside and out. Help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty comfortable and easy to wear. Auto connects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the are pretty easy to use, auto connects. Comfortable. I don't really feel the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but quite uncomfortable to wear Other than that ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be better battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Not good battery life. Connect fine. Sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds are an amazing deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds connect instantly with the app and have great noise cancelling. The refurbished was amazing and the only problem was the the included charger didnt work, but this has wireless charging and usb c which both work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 6months ago,its nice and light ,the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad volume control also poor bluetooth connection. Sounds great but music comes and goes every few minutes due to poor connection. I have a cheaper JBL pair of buds that work much better but battery is wearing out on left bud. Will just get a new pair of the same again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described. Came with all the original papers,box, and ear pieces. These have great sound. Really enjoy using them for phone calls. Carrying around the ZFold4 is a pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love galaxy products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several of the 1st Gen Live sets, willy's probably still have them if I'd just linked them with galaxy wearables, which includes the means to track your missing ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where have you been all my life. Love these earbuds. A little getting use to but wow the sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good. Noise cancelling okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but I liked my buds2 pro better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds and case both arrived in excellent condition. Everything was squeaky clean! The sound is great. Im still trying to get used to the controls as i press on things when adjusting the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for half the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this fully functioning ear buds for half the price. Active noise canceling works as great as over the ear headphones. I can actually hear the music on the plane. No need to bring the bulky headphones anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, Poor Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like them. I bought these because of the idea of Samsung echosystem. The sound is great and I like that you have the ambient sound. The thing I don't like is that they won't stay in my ears. I'm using the largest ear pieces and even then I have to stay really still or they fall out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love Best Buy refurbs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds refurbished and they came like a brand new set. Had all oem pieces completely cleaned and it what seemed to be the original packaging. So far I've had no issues.

    I would recommend this to a friend