Customer Ratings & Reviews
- Model:
- GSRF SM-R177NAKAXAR
- |
- SKU:
- 6485337
Customer reviews
Rating 4.1 out of 5 stars with 1352 reviews
(1,352 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bass
Rated 3 out of 5 stars
Missing bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these accidentally thinking they were Galaxy Buds pro because I lost mine these were a decent replacement my only issue is the bass isn't quite there like the Pro's these just sound average to me I did end up keeping them for the price however.
I would recommend this to a friend Rated 5 out of 5 stars
I like them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fine. I haven't had any issues with them.
I would recommend this to a friendRated 3 out of 5 stars
No ear tips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a pair of Skullcandy Jib True Wireless Earbud that worked perfectly fine for me but gave them to one of the kiddos. Being old school figured I'd get Samsung to complete the set; earbuds, watch, and phone. Don't wear earbuds often, mainly while mowing and maybe in bed. All in all, not much difference between the two, so glad I got refurb and only spent around $25 more than the Jibs. It could be because it came with no earp tips and had to use some I had laying around, but the Samsungs don't stay in as well as the Skullcandys did when mowing. Constantly having to reseat them ( which of course pauses music, then having to tap other ear ). Wasn't expecting much noise canceling from mower, so not completely disappointed, but it does seem that the Jibs were better ( again, could be a fit issue) But I'll stick with them and try other ear tips.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Cons mentioned:Ear tips
Rated 3 out of 5 stars
Missing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds, and case were both in impeccable condition. However, first pair I received came with just large and small ear tips for a white pair. I ordered a second pair. This one came with black tips but again mssing the medium size which is what works best for me. Disappointing that these would not be listed as missing or replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BbuyShoper!
Thank you for bringing this to our attention. I see you are having some concerns with the ear tips of your Samsung Galaxy Buds2 True. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. For future reference, let me share this link with you on the different models of our Galaxy earbuds:
https://www.samsung.com/us/mobile/audio/all-audio/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144267135
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Condition
Rated 4 out of 5 stars
Great sound, worth the money.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came just as you would get new, would never know they were refurbished.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound poor fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound poor fit. Samsung does a great job of making mobile product that are of high quality and great specs. These buds are no different. The only problem and it’s a BIG problem is that they fall out when I work out. Stick with the Galaxy Bud+. They have a unique rubber wing that gently keeps them snug in your ear.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a refurbished item, the quality is outstanding. My wife absolutely loves them. Thank you GeekSquad and thank you Best Buy.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Enjoying my earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very impressed with the battery. I can go at least a week or longer before I need to charge I love being able to do a fit test when I put them in my ear. They actually stay in my ears compared to other Galaxy earbuds I have purchased.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Great deal of great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on an excellent set of earbuds. They're far better than I expected and fit comfortably for long stretches of time -- they also stay in when jogging.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Condition
Rated 5 out of 5 stars
Clean as new.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal with refurbished being less than $70 at the rate i lose them refurbs are the way to go. They come in clean as new.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely amazing. I’m definitely an iPhone person but Samsung has definitely won the ear bud battle!!!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clarity and long battery life. I use these all the time and never have a problem!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Condition
Rated 5 out of 5 stars
Worth a Shot!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical based on the other reviews, but I figured I'd give it a go and return them if there were any issues. My pair came with 2 ear tips and the charging cable, and everything was pristine. No previous sign of wear at all.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent choice, it's a great product, I'll buy again
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Sound and Integration
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and excellent integration with Android OS.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Eargasmic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired easily Good sound Comfortable fit Bought as a backup for a long plane flight
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Trust Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, I made sure it was Geek Squad certified before buying any refurbished items.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
100% recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds!!! I really love listen music with this. 100% recommend.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great pair of earbuds for daily use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these earbuds for my sister and she loves them! I love the color and the sound quality is just as expected for a pair of Samsung Buds. Geek Squad refurbished all the way.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good quality buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and cute, have good noise cancellation.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend





