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Customer Ratings & Reviews

Your price for this item is $15.99
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1352 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,352 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbud Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have lasted me over a year with no drop in qaulity over time. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really Good Refurbish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a month ago and I would say they're like new. Sound really awesome and they came with a few rubber ear pieces. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. Glad I invested in refurbished!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good pair of earphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is amazing, and it connects seamlessly to my Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Sound quality is great, noise cancelation works perfect, and the color is very nice. I also like how the buds snap into the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item for gift or usit ur self recomended they r great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing options of the pro. But so worth the price. If all you care for is sound and quality, go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Enhanced musical experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control and fit well in ears. Sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so nice and fits in your ear snug. They sound great. I like that you can block out the background noise. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but not worth an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good price Not really worth upgrading from the buds 1 but my original buds were stolen so I had no choice, they have a little more bass but a little less sound quality. They didn't come with medium-sized ear tips but I could have easily just sent them in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound in a very small package. Noise cancelling and transparency work great. Excellent Value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See before you buy (refurbished)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item looked clean and barely used, but i wish the store itself couldve left the box clean and placed the refurbished stickering not on the box. The presentation was very ugly as this was for a gift still.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new, and sounds good charger case has no scratches Not a bad value. Really anything Samsung galaxy related is good tech.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refurbished product. Everything was clean looked as if they were brand new. Great noise canceling. Easy to pair just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying refurbihed product from here, but to my suprise it was almost new and exelent condition!!! Also I give this product a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Would recommend these. Hook right up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2 "Great and affordable"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have given me no issues and the ambient and noise cancelling modes work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality in every aspect fit great and love using them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Work well. Would Definity consider buying again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound absolutely amazing. The noise cancelling works so well while listening to media that I always need to take an earbud out to hear anything. On another note, these little guys refuse to stay in my ears despite me trying about half a dozen different size tips. The ambient sounds mode is unbelievably bad. Do not use it. The touch controls just DO NOT work. The volume ALWAYS gets stuck going up or down EVERYTIME it's used. Disable the touch controls and keep pushing these guys back in and you'll enjoy them. Not worth more than $80 in my opinion and that's only because they sound really great with ANC.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ThePerectMuse!

      Thank you for reaching out to us. We truly appreciate your time to let us know of your concern with regards to your Galaxy Buds2 True. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For you to optimize the sound experience with your Samsung earbuds including the ambient sound, please check this link:
      https://www.samsung.com/us/support/answer/ANS00086163/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144266900

      Thank you for choosing Samsung!

      -Remie Samsung