Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $15.99
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1352 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,352 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Doesn't fall out of your ears like the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and great noise cancelling for phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for decent price (if on discount)

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - I got a good price on the refurbished item and really impressed with the quality. Great ambient sound feature - noise cancellation is so-so but works well enough. Sound quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect For at Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I use them for bed. Last a real long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    not at all satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good and last a long time. battery good connection. My problem is how I get there. First it arrived without the ear gums, and they didn't even clean it. nor did they delete the previous configuration of its former owner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my samsung products until they fell out of my case. Tried to track them but they had turned off. So was not able to find them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy at good price. Was hesitant at first but looks as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refurbished version. First set I got had not charging case, but I went to closest best buy store and it took less than 1 minute- they ordered a new pair for me. Thank you best buy. A second pair works perfect. Battery time is also like new set.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Don't buy refurbished

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were "refurbished". The case lights do not work, so you do not know if the buds are charging or charged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and my sister loved the gift. Will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    besides the box being squished, the buds work perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing eartips. Not really a certified refurb.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with the medium sized ear tips. Neither in the original order nor in the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for gym days

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and arrived in perfect condition.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    3 Strikes and BestBuy is Out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, the refurbished Galaxy Buds2 did not have ear tips included even though the description clearly says small, medium, and large ear tips are part of the package; no documentation, either. I returned them for a refund. This was the third BestBuy refurbished item that was received defective or had the wrong items enclosed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much and the battery is excellent, good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They serve the purpose !! 3rd pair and thats what I need

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone awesome sound and are comfortable love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MinisterRob

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and Awesome Sound Very Comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy on Refurbished Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. They work great. The only issue is I only received one size cover, which was too big, so I had to purchase more from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is great. But these don't stay in my ears.

    No, I would not recommend this to a friend