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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1354 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,354 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Inconvenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to remove the tips every time to charge them, and there is nowhere to store them with the charging case. Very very inconvenient. Also, it had issues connecting, it would cut out while walking and the battery did not lost very long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovd them! They work great. If you get them wet just let them dry before charging again and no issues at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    low sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it but low sound quality , love the color ....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    REFURS RESHMURB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOW BATTERY TIME. 2ND REFURB ITEM FROM BEST BUY THAT FAILED OR IS FAILING.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have been great, they are refurbished but haven't had a problem woth them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    A bit uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find them uncomfortable, but I rarely used earbuds in the past, so it could just be adjustment. The sound is great, crystal clear, and I like the option to cancel or allow ambient sounds through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one of the best purchases I have made, especially the guarantee it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earphones. At first they were hard to work but i figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gabe it as a gift … came in on original box a … gve it as a gidt…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, refurbished as new! Also this is a super elegante colour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Galaxy buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds! I got them refurbished for $50 they look brand new. Only problem I've had with them is staying in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these samsung earbuds at a great price shopped around best buy had the best price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DIFFERENT COLORS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work as they should, no issues. the case however is a different color then the buds, i would prefer them to match.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Buds but slightly discomfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio modes and Samsung eco-system is great but the Fit of the buds could be better. There are times when wearing the buds feels like discomfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came with extra tips, and worked right out of the box. I have had good luck buying refurbished, and love the value of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hapoy Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about refurbished purchase, but all is good. Great deal and no concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Keep falling off my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is beautiful.. If only stays on my ears.. I'm returning this one..I'm going back to the old one i have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works best in accordance to the research

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my son. He already did his his research before buying. And this was in perfect accordance to his research.He liked this very much.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Galazy Buds2. a bit disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phantom black buds but case is white. I assumed Phantom black meant buds and case. Only came with small ear tips. paired and works great so far

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Geek squad needs to do better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these refurbished buds. The first ones came with a dirty braided charging cable and earpads that did not fit or work properly. Wouldn't charge and the case wouldn't close with the pads on. The second pair came with three earpads and included the previous owners ear wax still on the buds and in the case.

    No, I would not recommend this to a friend