Customer Ratings & Reviews
- Model:
- GSRF SM-R177NAKAXAR
- SKU:
- 6485337
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
Missing Earbud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in with only one earbud, not sure why that was the case but it was lol
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not come with ear cushions which is kinda stupid
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came without the rubber tips and looked old and heavily used and dirty. Returned. Buy new if you can. not worth buying the refurbished one.
No, I would not recommend this to a friendDon't buy refurbished.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these refurbished and 2 days after the last date I could return they started loosing bluetooth connectivity. I'll be in the middle of a call and all of a sudden the person can't hear me. I threw away over $60.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brooke!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds2 True. We are so sorry that you are having an issue with the Bluetooth connection of your earbuds. Let me help. Here is the link on how to connect your Galaxy Buds:
https://www.samsung.com/us/support/answer/ANS00086702/
Another troubleshooting link if you have connection issues with Samsung earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144296473
Thank you for choosing Samsung!
-Remie
Lost Audio in left Earbud.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in december and they didnt even last for a month and one ear bud has already lost audio and i cant even return it as the return window was just 20 days.
No, I would not recommend this to a friendLimbo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not recieved the item since placing the order online november 2022. Best buy says they cant do anything. So its stuck in limbo.
No, I would not recommend this to a friendDUCK SAMASUNG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage run away. Broke in less then a month. Can't return to bestbuy past time. And getting run around and lied to by samsung.
No, I would not recommend this to a friendRefurbished sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds don't work his they should. Took a chance with refurbished item and got screwed
No, I would not recommend this to a friendWont turn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Earbuds wont turn off? I tried tapping pressing and holding but they dont turn off im not sure if thats how they are or if somethings wrong.
No, I would not recommend this to a friendBuds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 bud didnt work had to take them back and the stores dont carry these so had to get a refund
I would recommend this to a friendLife is a risk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud stop working, and your not allow to buy protection on refurbished, hopefully i get the 400 Gift car to buy a new pair.
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound box was tore up and dirty. Had lots of static
No, I would not recommend this to a friendOnly one of the buds worked when i got them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 earbud works when it came in thought it was my phone so i switched phones and it still only works with 1 earbud
No, I would not recommend this to a friendRETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, came in dirty with no accessories. Not refurbished just used.
No, I would not recommend this to a friendCharging issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia headset wasn't good enough was charge drops, example drops from 70% to 20% in second
I would recommend this to a friendBeware buy in the store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give it a 1. It must have been a refurbished set. The rubber pieces for the ear sizing does not fit these.
No, I would not recommend this to a friendSamsung bud renewed bad purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy renewed products very bad quality. Battery does not long for 20min and I don’t have a choice of returning as the warranty is just 15days
No, I would not recommend this to a frienddidn't like
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality was missing ear sponge uncomfortable in my ear
No, I would not recommend this to a friendRefurbished but not tested
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't sound good you hear interference constantly and people say I sound muffled. They're just broken headphones.
No, I would not recommend this to a friendPoor refurbish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my friend's birthday and she couldn't use them because the ear bugs wouldn't charge.
No, I would not recommend this to a friend