Customer Ratings & Reviews
- Model:
- GSRF SM-R177NAKAXAR
- SKU:
- 6485337
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wasn't clear and I was told that they couldn't hear me clearly. I exchanged them for a new pair.
No, I would not recommend this to a friendSamsung and Apple do not like each other
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.badly advised by salesperson since these did not work with my iphone. return was easy, though
No, I would not recommend this to a friendOne good bud!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one earbud worked. I gave it a one for that. Return was simple enough. I don't think I will purchase refurbished electronics again.
No, I would not recommend this to a friendBad deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already use whit bunches of scratches bad looking the items shouldn't be mentioned refurbished he was used.
No, I would not recommend this to a friendReturning. Couldn't even try them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. No inner ear rubber inserts to keep them from falling out. I ordered olive and got black in a white case.
No, I would not recommend this to a friendGraphite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one out of the 3 I bought doesn't quite connect right one side keeps shutting off and on
No, I would not recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are horrible and wasn't correctly refurbished. They make me sound like i'm under water. I'm tired of people yelling "i can't hear you".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Buds2. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
No, low or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/
Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144348261
Have a great day.
^Charles
Not bad gor refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, I got a refurbished pair and they work perfectly
I would recommend this to a friendWont recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality, had to return one was faulty.not easy to pair, kept disconnecting
No, I would not recommend this to a friendBuy refurbs?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected ready to use earbuds. I didn't get the rubber tips necessary for usage. Called customer support and was terribly disappointed.
No, I would not recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I will recommend it to family and friends
I would recommend this to a friendEXCHANGE?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud is not as loud as the right. Otherwise fine.
No, I would not recommend this to a friendmissing parts
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived with no ear pads. Still having trouble getting from manufacturer. after best buy said Samsung would provide
I would recommend this to a friendRefurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short batery or memory batery, less than 3 hrs of use
No, I would not recommend this to a friendDont buy used
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These refurbished headphones died as soon as the return period ended. Now i have to get new ones.
No, I would not recommend this to a friendSo far so good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them a few months ago and have no issue so far.
I would recommend this to a friendwon't stay put
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy Buds2 are not made for an active person; buds dont stay in the ear. Lost one that fell out of my ear at first use!
No, I would not recommend this to a friendDon't buy refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refurbished ones, used for less than 1 day and started a high pitched feedback. Dont buy refurbished!
No, I would not recommend this to a friendBeware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 30 days later right ear bud is going out I feel so ripped off
No, I would not recommend this to a friendThere great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again or would recommend to a friend....
I would recommend this to a friend