Customer Ratings & Reviews
- Model:
- GSRF SM-R177NAKAXAR
- SKU:
- 6485337
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, comfort, fit, battery life, price, and color of the Geek Squad Certified Refurbished Galaxy Buds2 True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, secure fit, long battery life, and affordable price. However, some customers have concerns about the missing or damaged ear tips, packaging, accessories, and missing parts.
This summary was generated by AI based on customer reviews.
Refurbished item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item may have gotten a better review except the item was received without tips so they were not usable. I had to return them.
No, I would not recommend this to a friendNot really good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want huge earphones that dont fit well then this is a very good choice. Loose fit and sound isnt very loud. Falls out of ears and hurts ear when using them.
No, I would not recommend this to a friendPoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return twice actially which is pretty disappointing
No, I would not recommend this to a friendNot recommended Really Bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good at all .. the sound was really terrible looks like somebody used looks scratch all over
No, I would not recommend this to a friendno tips or charging cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To tips or charging cable. The only thing in the box was the case with earbuds in it. The case itself was scratched up and dirty
No, I would not recommend this to a friendHigh pitch sound with the left Bud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use there is a high pitch sound on the left Bud. Tried to reboot and it didn't work. It could be there is something I'm missing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dwalt. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Buds2; having a high pitch noise on the left bud. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
Restart or reset your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078085/
Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144289411
Have a great day.
^Charles
Nnn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refuebished and people say they cant hear me on the buds
No, I would not recommend this to a friendgot nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The package that was sent to me contained only the charger and different sized earbuds, not the actual buds2
No, I would not recommend this to a friendWireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fit sound quality was not what I was hoping for I will be returning them
No, I would not recommend this to a friendBuy new not refurb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was shipped out a week late with missing eartips and cord and heavily damaged case.
No, I would not recommend this to a friendNot workikf properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phones not working properly, i would like to exchange
No, I would not recommend this to a friendBad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned. It did not work well it was refurbished maybe that’s the reason it was so bad
No, I would not recommend this to a friend