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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1353 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,353 reviews
  • Rated 3 out of 5 stars

    In ear sensor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones in general are OK. They are the brand and type that's advertised. However upon initial purchase there was a ringing noise from the left bud. Reseting the earbuds and playing around with the tips got rid of that sound. However roughly 6 weeks after purchase the in ear detector stopped working. Noise cancelling and ambient sound have therefore been rendered useless. The sound quality is still amazing however those issues do take away from the overall rating

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there TrayC, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. Please feel free to reach out to Samsung Support for further assistance and/or troubleshooting when it is most convenient for you. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal connect to apple seamlessly and audio can be adjusted on any android device like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable and long lasting batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds2 is very good but check for missing parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Buds2 and bought this as a backup. The buds2 came with the small eartips and large eartips. I didn't get the medium eartips, which fits me perfectly. So check your item and missing parts as soon as you get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goood product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product very high quality good sound and long duration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as new. Only thing missing was the medium tips but I prefer third-party tips anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The sound quality is amazing and fits in the ear perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, amazing sounded and easy to pair wirh any device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the ear buds came dirty and not all 3 complete sets of ear adjusters, but i cleaned them with alcohol pad and got new ear adjusters they work fine!! The sound is awesome, and for the price reduce is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit sounds great, light weight and good feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, price was amazing and they worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality and good battery life , defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound , working excellent!! Dont have a problem !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit in your ear perfectly and sounds gorgeous!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Refurbished" is a flexible definition...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified refurbished should mean that all the necessary parts are provided albeit not necessarily perfectly packaged. The ear buds work fine, but they did not come with all of the in-ear silicone attachment sizes. This would be less of a big deal if it were advertised this way, or if it was known which sizes were being included. I don't regret the purchase, overall, but I cannot give this "refurbished" item more than 3 stars, as a result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy! At first I wasn't interested in getting these because I already have a set of true wireless earbuds I like that weren't expensive, but than I thought since i have a samsung phone, why not. These are now the main headphones I use for everything! well worth the money. I would have spend the extra money and bought actual brand new ones for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, long lasting battery life and very comfort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refurbished Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sound great, does not come with the original packaging, refurbs. Work as designed, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I initially opened the box, I was very confused to find that the earbuds were in a white case. For a second I thought the order got mixed up and I got the wrong color somehow, but upon opening the case I realized they are the graphite color they're meant to be. Sound quality is ever so slightly better than my previous pair, the Galaxy buds Plus, and the microphone quality is noticeably better. Absolutely a great deal to get these refurbished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good price , very clear sound best item

    I would recommend this to a friend