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Customer reviews

Rating 4.1 out of 5 stars with 1353 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,353 reviews
  • Rated 5 out of 5 stars

    Great product for half the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this fully functioning ear buds for half the price. Active noise canceling works as great as over the ear headphones. I can actually hear the music on the plane. No need to bring the bulky headphones anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, fast and easy connection, super comfortable. Just don't expect too much from the sound isolation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned and not even Reset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i dust received the buds, they paired up quick. Only to find out who the previous owner's name. I'm like, REALLY. I cant use Samsung Member Diagnostic to even test to see how well they are. But when i tested it with what i knew, they work great. I don't want to say they are fake but I'll run some more test to make sure. Overall, they sound really good. Ambient sound works great and ANC works good too. The case charges with the buds in them correctly. I'm nit picky but it'll do. Cant beat the price at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass on this you wont be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale for 49.99 normal price was 150, ive used airpods ive tried beats wireless headphones these galaxy earbuds are light years ahead of their competitors in terms of quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds in great shape. They work like new. Would buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No. Just don't.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds when they work. They have an issue with some sort of sensor inside that is common amongst people who are even buying them new. Earwax will block some sort of sensor inside of them and make the audio super low for one or both of them, I think it's some sort of hearing protection thing that you CANNOT turn off. They're also super slippery so if you work with water or oil often, these are not for you. The audio quality is okay, but not my favorite generally. The only way i'd recommend this is if: - Your ears are drier than the desert - You use exclusively Samsung devices - Your hands are especially grippy. - You love barely hearing your music. If you think i'm kidding ya, look up "low volume samsung galaxy buds 2" and take a look through some reddit and support threads.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound terrific, but the controls are spotty when connected to my galaxy fold 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these to anyone! I love them. I’ve had numerous different type of earbuds including, AirPods, AirPods Pro and OpenRun Shokz. Galaxy Buds are my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for the price. Wireless charging and pretty good sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the style. Sound quality is great. The wire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style. Sound quality is great. The wireless connection is just average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great item, a wonderful value. I enjoy the sound quality and I love the color. I will recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. i used to use it daily the battery and the earbuds are very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. I liked them. They got stolen. Tracking the buds is useless, but sound is customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and if you have a Samsung phone great integration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good i upgraded! Sound quality is amazing and the ambient noise function is very helpful for hard hearing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. No complaints. I love the sync capabilities with Android phones. Great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. These were refurbished and you can't tell them apart from new ones. Did take some getting used to the ability to hear your surroundings while listening to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds, and case were both in impeccable condition. However, first pair I received came with just large and small ear tips for a white pair. I ordered a second pair. This one came with black tips but again mssing the medium size which is what works best for me. Disappointing that these would not be listed as missing or replaced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BbuyShoper!

      Thank you for bringing this to our attention. I see you are having some concerns with the ear tips of your Samsung Galaxy Buds2 True. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. For future reference, let me share this link with you on the different models of our Galaxy earbuds:

      https://www.samsung.com/us/mobile/audio/all-audio/

      For additional assistance, I’m including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144267135

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    Missing bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these accidentally thinking they were Galaxy Buds pro because I lost mine these were a decent replacement my only issue is the bass isn't quite there like the Pro's these just sound average to me I did end up keeping them for the price however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are like new, and they work very well. I'm happy that I was able to get them as a replacement for my lost ones.

    I would recommend this to a friend