Customer Ratings & Reviews

The order was processed. Did not come with all the ear tips

Its good to me....................................

Charger stopped working correctly. Had to push ear buds down to get charging connection. Other than that pretty good earphones.

This product lasted under a year I am highly disappointed. I will fully charge them, use them, my left ear bud will be 90% and the right will be dead. Very bad. Do not ever do geek squad recertified product. No i am looking to replace them spending more money again in under a year for ear buds.

They dont stay in my ears. At all. Sounds amazing but whats the point if it keeps saying "not a perfect fit" even if you buy different size plugs. They wont stay in your ear. Horrible headphones.

Luv the Open box deals, fantastic way of sale items!!

Best Price at Best Buy! Refurbished product for $100 off with factory warranty

Horrible dirty nasty...case looked like it been kicked 4 2miles....had ear crust on the earbuds....So clearly they didnt sanitize em...or clean....judt put em in a box and shipped em out....RETURNED THEM B4 i left the store

Just like new! Gave as a gift. Refurbished is the best way to recycle!

Love them so far, very good trebble and bass response

The right side of the earbud couldn't charge after less than 2 weeks of use. The sound quality is good

They cut in annd out alot. Make a high pitch noises

I purchased this geek squad refurbished item and my experience wasn't good. Battery life was horrible and headphones were sounding tiny.

Good pretty good good good kkkkkkkkkkkkkkkkkkkkllllllll

Everything that i bought from best buy is excellent

Only worked for 4 months, and the box cannot charge more

Worked great for the first 6 or so months, then I noticed the right esrbud wouldnt charge despite me cleaning everything. Whatever, could be worse. Then suddenly they wouldn't connect to my phone at all. I tried to reset them and they won't do anything and are essentially bricked

Bought it on August 20th. My guaranty was on September 4th. On September 16th the left bud stopped charging. Till now its 0%.

my estimated delivery date was Sep 8th, but I didn't receive this item yet. When I ask about it, service center ask me to choose replacement or refund. I really want this item, but they said if I choose replacement, I can get this one at least two weeks later (CS center was kind, but I really hate this situation). and Now they asked me to write review for undelivered item! Super annoying. ha

I had a lot of problems with these. The battery life is awful. I got about 4 hours compared to my Buds2 Pro that got 9 hours. They also would not stay connected. I was always fighting with them disconnecting and not wanting to reconnect. Another thing I did not like was the stem being a triangle shape, it made it much more fiddly to put back into the case because it would only fit if you lined it up correctly. The old version would just go right in with no fuss. I have already returned these.