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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 205 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers frequently mention the Geek Squad Certified Refurbished Galaxy Buds3 Wireless Earbud Headphones have good sound quality, are comfortable, and have decent battery life. The design is also sleek and modern. However, some customers have noted issues with the fit of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 205 reviews
  • Rated 1 out of 5 stars

    I order new Samsung buds 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just pike up the order but they give me open box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. The sales rep, Aaron, was a big help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished buds sometimes glitches with a high pitch noise .... unfortunately the return date passed on june 13 2025.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they come out of my ear,imagine it depends on the size of the ear.I love Samsung, but not these earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I need replacement or any other ear pads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not accesble like u cant answer by the ear phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last as i expected. I got mine with the expectation that i can use it a long time without charging it and i was not too convinced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really tried to love them...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to love them as I own other Samsung earbuds but these absolutely hurt my ears. Maybe the pros would be better but these just aren't it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds had not bass. They had a lot of static when the bass tried to hit. Horrible sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I see why they get refurbished

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are junk was a waste of money never dropped or anything used a couple times then they started distorting so haven't used since

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Substandard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the pros!! . ... ... .............

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to work with my new galaxy fold. They are average at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear fit design horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they changed up the part that goes in the ear to this style it absolutely sucks wish i had had the time to return them because i sure would have. Stupid design

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER EVER BUY REFURBISHED FROM BESTBUY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the right EAR just STOPPED WORKING I DIDNT BUY WARRANTY. JUST WASTED 80$.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in shock to see how a company as big as Samsung could sell such bad product, design looks ship and bulky and sound worse ,all and all very bad product , go back and produce it again from zero .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good just for 90 day warranty period after that have to throw in garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy or fed ex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an empty box. Nothing inside. Either best buy sent an empty box or fed ex employee stole it.. it's been 3 week. I am trying to get my money back but nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought refurbished anything before and i will never do it again. They were not clean and hardly worked. Returning process was a breeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I won't be buying any more refurbished items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds don't disconnect from phone when placed back in the case. I guess that's what I get for buying a refurbished item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for Best Buy and it was a refurb. Not even a month and already having issues. I wouldn’t trust their refurbished items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad pair of earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These was refurbished and after about a month the right ear wnt out

    No, I would not recommend this to a friend