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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 195 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers frequently mention the Geek Squad Certified Refurbished Galaxy Buds3 Wireless Earbud Headphones have good sound quality, are comfortable, and have decent battery life. The design is also sleek and modern. However, some customers have noted issues with the fit of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-195 of 195 reviews
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to work with my new galaxy fold. They are average at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear fit design horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they changed up the part that goes in the ear to this style it absolutely sucks wish i had had the time to return them because i sure would have. Stupid design

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER EVER BUY REFURBISHED FROM BESTBUY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month the right EAR just STOPPED WORKING I DIDNT BUY WARRANTY. JUST WASTED 80$.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good just for 90 day warranty period after that have to throw in garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in shock to see how a company as big as Samsung could sell such bad product, design looks ship and bulky and sound worse ,all and all very bad product , go back and produce it again from zero .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy or fed ex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an empty box. Nothing inside. Either best buy sent an empty box or fed ex employee stole it.. it's been 3 week. I am trying to get my money back but nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought refurbished anything before and i will never do it again. They were not clean and hardly worked. Returning process was a breeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I won't be buying any more refurbished items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds don't disconnect from phone when placed back in the case. I guess that's what I get for buying a refurbished item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for Best Buy and it was a refurb. Not even a month and already having issues. I wouldn’t trust their refurbished items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad pair of earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These was refurbished and after about a month the right ear wnt out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's No good product, the sound inst good, I don't recommend this prodct

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not Samsung's best work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these new buds and had them for less than two days. The new design is awful. The pinching action to navigate is not user friendly at all. Every time you do it, the buds keep falling out. I am a Samsung user. It is my preferred brand. If I wanted an Apple knock off I would just buy one. The other thing that is not good, is the fit. They made it larger so for those of us who have smaller ears this design is not good. The previous design was nice as it sits in the ear without popping out and navigation was easy with the tap. I really hope Samsung finds their way back to a better user friendly design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and geek certified.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ad expected.in petfect eorking order. They work wonderfully. They are all i hoped for as well as a good vzlue. Thsnk you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy Buds3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud sound is very low(tried everything to fix the issue) the right one is still loud. Went to return but the store no longer have them, they not sure when or if they will be getting more. The options was the Pro3(pay more) or refund. The whole two year warranty is a joke. If I purchased the Pro3 I would have to buy the warranty again. Higher price for Pro3 plus higher price for warranty. Purchased these Oct 11, 2024 went for replacement Feb 3, 2025

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I ORDER A NEW BUDS 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up the package, the box is open and it is a used device

    No, I would not recommend this to a friend