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Customer Ratings & Reviews

Your price for this item is $409.97
The comparable value price is $1,199.99

Customer reviews

Rating 4.3 out of 5 stars with 31 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the camera quality of the Geek Squad Certified Refurbished Galaxy S23 Ultra 256GB (Unlocked) smartphone, describing it as "fantastic" and "one of the best in the market." They also appreciate the phone's "like new" condition, with several customers commenting on its great performance and appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Camera, Refurbished condition

    Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished new condition. The phone works great. Camera is amazing. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Mobile Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much more than a phone, it has the power to solve many things in daily life that you would do with a computer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Practically Brand New

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S23 Ultra arrived practically brand new, and does not have any consmetic blemishes. Everything works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast delivery

    Rated 5 out of 5 stars

    A complete service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This phone it's very cool, everything you need on a phone, you'll have with it. The delivery was very worthy, even it came one day before than the expected. The battery long enough for a variety of uses. The camera is one of teh best that are in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Like new
    Cons mentioned:
    Skeptical

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just like new! I was skeptical at first but have had this phone for a couple of weeks now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsgun S24 ulter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung s24 Ultra is very important for the cameras a video of everything is in first good so I like this phone from the other of is 23 is 22 so I like it the cameras video and motions everything is so I like it so it's good to continue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect (Phone wasn’t unlocked)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the effort of them shipping this phone just in time for Christmas to give as a gift to my dad. The device has arrived in near perfect condition, just very minor blemishes in the screen that was hardly visible. I’m knocking a star off because the phone did not arrive unlocked; it was still tied to Verizon network. I contacted customer support and unfortunately I have to go into the store to resolve the issue. Disappointed that I couldn’t set up the phone for my dad while he was visiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still in Love After 4 months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 4 months since I got my phone and I still love it just as much as day one! Great performance, sleek design, and super reliable. Definitely one of my best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Not great, but it serves the purpose.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stylus makes the screen flip around. Maybe I'm not using it correctly, but I find it distracting. Once I get control, the phone works good. It's possible I have this problem, because its a refurbished model. The camera works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Not much difference from the S22 ultra but definitely wanted the upgrade. I am very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Like new

    Rated 5 out of 5 stars

    Awesome Product, Great deal from Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this item. No one couldn't tell that it was refurbished item. It is as new as it looks in pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone. Battery drained faster than expected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    S23

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone even it is refurbished but too expensive for a refurbished unit

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung s23 ultra is amazing.....cam is fantastic Thanks Samsung for Doing smart phone great

    I would recommend this to a friend
  • Pros mentioned:
    Like new

    Rated 5 out of 5 stars

    Great piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone to the max. Great features and will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Like new

    Rated 5 out of 5 stars

    Grewt buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great works as if it was brand new. I'm loveing the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Samsung brand

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best phone i ever have. Love the samsung brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The touch and navigating is smooth. Love the camera quality and the phone size.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Overheating

    Rated 1 out of 5 stars

    Bad phone and customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved phone and was overheating immediately. I told i could switch the phone out for another at the store and they couldn't help. I am now without a phone and no help from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone camera is amazing. Fifty four best buy are awesome friends,

    I would recommend this to a friend
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