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Customer Ratings & Reviews

Your price for this item is $345.97
The comparable value price is $1,199.99

Customer reviews

Rating 4.3 out of 5 stars with 33 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers are impressed with the camera quality of the Geek Squad Certified Refurbished Galaxy S23 Ultra 256GB (Unlocked) smartphone, describing it as "fantastic" and "one of the best in the market." They also appreciate the phone's "like new" condition, with several customers commenting on its great performance and appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Practically Brand New

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S23 Ultra arrived practically brand new, and does not have any consmetic blemishes. Everything works as it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Like new except no cell signal from Verizon or Tmo

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I received the phone, seemed perfect. Unfortunately, something was wrong with the 5G antenna or radio, it couldn't connect to Verizon or T-Mobile towers, using esim or physical sim. Like new, except it coulsnt use data, make phone calls or use SMS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone to the max. Great features and will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grewt buy

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great works as if it was brand new. I'm loveing the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best phone i ever have. Love the samsung brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good the bussines my love phone .happy for mi brirhday

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone and customer service

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    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved phone and was overheating immediately. I told i could switch the phone out for another at the store and they couldn't help. I am now without a phone and no help from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very upset and disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone will not turn on anymore!!!! screen kept going black. DO NOT BUY!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible glass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9 took a beating for 5 years before the screen cracked. This thing has 2 in 2 months. Very common if you research this phone. Avoid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    GREAT PHONE JUST A TAD DISSAPOINTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its seems to be a great phone. I was disappointed that it came with a kind of deep scratch on the screen. Camera is fantastic, but thought the battery would last much longer. I also wasnt given the option to purchase geek squad just incase the glass does break from the scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Came in good condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an iPhone user for a very long time. I wasn't sure if this phone would be a good fit for me, but I gave it a try. I can say that I am in love with this phone and the beautiful lavender color I ordered it in. I was skeptical about the condition it would come in at first, but overall, the phone came in perfectly fine without any flaws. It did save me a lot more money ordering it reburished than a brand new phone. The downside of shipping is that my phone did not come bubble wrapped, and my driver just left it in front of my door so anyone could have taken it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks new and works like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color was different than what I ordered but the phone looks and feels like a new phone. No complaints. Amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S23 Ultra Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S23 Ultra Review - Good phone with best battery/camera.

    I would recommend this to a friend