Customer Ratings & Reviews

This is the best surround bar I've heard. It is definitely worth the price.

Great soundbar and easy install. Item is plug 'n play, setup Is a breeze.

This sound system is amazing!! Sounds is perfect and crisp and clear.

Good quality sounds coming from all directions on the sound bar. Have it in my man cave and it’s powerful.

Gives great sounds. Easy installation. Not an eyesore like some.

There are plenty of reasons to buy this soundbar, most of which boil down to the quality components, features and clarity of this system. Aside from the specs you can view on the BestBuy page as well as praise elsewhere for the quality of sound and volume, it is worth noting some of the following pros/cons I had upon unboxing, installing and using... Weight and Size: The soundbar itself is surprisingly large and very heavy. If you did not look at it first in the store or stop to think about how long 48" of width is compared to your diagonally measured TV, you might question your choice if you are doing a wall mount under a TV less than 60" (diagonal). It looks kind of funny mounted under my Samsung 46" 5-yr old TV and does not fit well on my 56" credenza with the TV on its stand. The included wall mount brackets are made of a sturdy steel to support the bar, but seemed to have a bit of give once I had them properly mounted in drywall. I am confident, however, they will not come out of the wall. Once hung, however, there seemed to be a very slight, barely noticeable downward tilt. Setup: Setup seemed like a no-brainer when unboxing. 1 optical, 2 HDMI in, and 1 HDMI ARC in. My setup frustrations? The ON/OFF button will not illuminate and the "input dislpay" is on the front, right of the soundbar. So, if you flipped it on its side or upside down to connect stuff, you won't see it power on or know the input connected by default--plus, that input screen will go dark after a couple seconds. Additionally, I had to TURN THE BUILT-IN SPEAKERS OFF ON MY OLDER MODEL SAMSUNG in order to hear the soundbar. Nonetheless, all of this is noted in the manual should you choose to read it first. The sub autoconnected so I did not have to use the sub ID PAIRING feature (a button located on the soundbar and subwoofer to make the two see each other). And then, amazingly, I couldn't figure out how to work the remote control. (Hint: The volume and subwoofer buttons are not PUSH buttons...) Remote Control: The remote is very basic and controls overall volume, subwoofer volume, inputs and settings. It should be noted that the volume and subwoofer buttons do not depress, they are "rockers" to push the volume up/down. (Again, reading the manual first would have saved me some frustration.) The remote will help you select inputs, pick sound modes, control overall and subwoofer volume and set settings such as bass, treble, rear volume, etc. Initial Sound and Tweaks: Out of the box settings were flat, which is to be expected. After tweaking bass, treble, balance, etc. I am still struggling to find a right balance between regular TV shows vs. movies/streaming content. TV shows often lack depth of sound and just come across as loud. That is not Samsung/Harmon Kardon's fault. That is just how it is. Movies streaming series, however, sound very rich. Sound Mode: The remote has an option to cycle between 3 sound modes: Standard, Surround and Smart. It is suggested by the manual you leave it in SMART mode. Standard essentially feels a bit more center, 2-channel focused. Surround feels like simulated surround. Smart feels wider ("auto optimizer"). They all sound great, but they also sound a bit front-heavy. Perhaps with the optional rear speakers this would not be the case. App, Alexa, Bluetooth and Wifi Mode: After initially struggling to connect my Bluetooth phone to the speaker without the aide of the user manual, I must say I am very impressed with the overall sound of music through the soundbar. It rivals my component stereo system. I cannot get wifi-mode to connect the soundbar to my Samsung TV but that may be an age/compatibility issue. The app is technically a "Samsung Smart Things" app designed to control more than just your soundbar. The main benefit to the app is the advanced EQ setting. I did not pair an Alexa but the manual had detailed instructions as well as a robust list of verbal commands to use with Alexa and the Samsung/Harmon-Kardon HW-N850/ZA soundbar. I do wish it was Google Home smart. Value: I have never owned a $1000 soundbar system, but I have owned $1000+ home stereo systems. The whole reason I selected the Samsung Atmos Soundbar was to get the Atmos experience without having to fire up the component system. The Samsung soundbar is quick to sense the TV operation with minimal lag between TV image and soundbar audio (about 2 second delay). While there are cheaper options for soundbars, quality, features, and volume are the main reasons to purchase the HW-N850/ZA model if your budget can afford it. Not owning the rear speakers may end up being a regret but because I do not have a true "home theater room" I chose to forego the rear speaker option. In the end, you are spending more for quality and may need to review the owners manual to help you with setup and configuration before you get the system balanced to your liking, but you will be happy whether watching the evening news, streaming Netflix, watching an Atmos-formatted movie, or playing tunes from your bluetooth device. If not for some frustrations with the setup, calibration and a heavy front-end sound when watching standard TV shows, I would give it a 5-star review for audio clarity, volume, and "Atmosomeness."

By far the best sound bar I’ve ever heard, sound quality is great

Outstanding sound from a sound bar and subwoofer. Impressive.

Easy setup Integrates with Samsung tv and Apple TV seamlessly

Very nice product and good quality Very good sound I recommend

Love the sound. One of the best purchases I made from Best Buy

Works great had to adjust sound to work with tv easy to set up

I have owned multiple soundbars over the past few years. The experience has been hit or miss. However, this time I decided to go with a high end soundbar (pretty much it’s the top of the line) Samsung/Harmon Kardon HW-8500. I am extremely happy that I decided to go with this product. All I can say is WOW, What a difference...

I have to admit the the sound that this produces is better than average but the price and sheer bulk of this product is overwhelming. I actually returned this and went with the Sonos setup and am so extremely happy I did. Bottom line here is that there are better options at this price point.

Very happy with sound quality in ou living room. Would recommend

Easy to install, great sound. Excellent product. Love it.

Great sound and value.Very easy to connect to Bluetooth

Awesome sound quality especially for movies and sports

Great sound. Would definitely buy recommend. To everyone

I LOVE THIS SOUNDBAR! GREAT SOUND!REALLY LOUD! LOVE SAMSUNG