Customer Ratings & Reviews
- Model:
- HW-A40R/ZA
- SKU:
- 6454650
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the HW-A40R 4ch Sound bar's sound quality, describing it as "very good" and "amazing." They also appreciate its user-friendly setup process and affordable price point. However, some users have expressed concerns about the quality of the rear speakers, volume level, connectivity issues, and insufficient bass.
This summary was generated by AI based on customer reviews.
Great deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was as expected. I am really pleased with my purchase. It meets all my needs.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised 3.1 rating, easy to set up, outstanding audio for TV.
I would recommend this to a friendGreat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with our Samsung TV, volume issues, but this solved the problem.
I would recommend this to a friendThe 2 surround smaller speakers don't work very .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this product, The 2 small speakers don't work very well you can barely hear them. I'm going to return them. And try to get something better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angel,
Thank you for your review of the HW-A40R Soundbar and for your feedback regarding the volume issues you are experiencing with the included rear speakers. By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Download and install the latest firmware version found at the following link (ver. HMS-A4X0WWB-1011): https://www.samsung.com/us/support/downloads/?model=N0021435&modelCode=HW-A40R/ZA
2) Once installed, with the Soundbar on, press and hold the STANDARD button on the remote control for about 6 seconds
3) The LEDs will blink to indicate you are in adjustment mode
4) Use the BASS Up/Down buttons to adjust the level of the REAR speakers between -6 to +6.
5) The adjustment mode will exit if the surround button is pressed, or if no button is pressed for 10 seconds
If the volume levels still seem to low for your preference, please be aware of the following:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the Surround Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the SURROUND button for 5 seconds.
4) Turn off the soundbar, then press and hold the source button on the soundbar for 7 seconds to enable Gain Boost. With Gain Boost active, the rear speaker’s volume level will be increased when the soundbar is in Surround mode. This feature can be turned off by following the same process.
I hope these tips help to enhance your audio enjoyment. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Unsure- look at other ratings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure how well this works. We decided to return it for a Vizio with better ratings.
I would recommend this to a friendCADILLAC
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS GREAT. I ENJOYED THE PRODUCT. THE PRICE WAS REASONABLE
I would recommend this to a friendSamsung bar, sub and speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience trying to get this connected to the wireless speakers which were terrible quality and the instructions barely give you any help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Etorre,
I’m very sorry for the difficulties you’ve experienced with your Soundbar’s setup. We completely understand your frustrations, and we are here to help.
Please give us the opportunity to assist you by contacting Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good purchase. “Surround sound” is a joke. No option to increase surround sound levels. Sound is not good. Unhappy with my purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Unhappy,
Thank you for purchasing the Samsung HW-A40R and for sharing your review. Your feedback regarding the audio performance of the rear speakers is important to us and will be shared with our product teams.
There are a few settings and adjustments that can be made to increase the volume of the rear speakers to your liking. First, make sure you have the latest firmware version installed (ver1014). Once installed, with the Soundbar on, press and hold the STANDARD button on the remote control for about 6 seconds. Use the BASS Up/Down buttons to adjust the level of the REAR speakers between -6 to +6.
Additionally, turn off the soundbar, then press and hold the source button on the soundbar for 7 seconds to enable Gain Boost. With Gain Boost active, the rear speaker’s volume level will be increased when the soundbar is in Surround mode. This feature can be turned off by following the same process.
I hope this helps you further enjoy the audio experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Great speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers work awesome, no complaints here with the sound output.
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system for a small room 12X 12 size room
I would recommend this to a friendSamsung surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works but the extra speakers, you can hear them when they are 6 inch’s away from your ears. Other wise not impressed. Definitely not Samsungs reputation
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Badbar,
I’m sorry to hear that you’re not fully satisfied with the rear speaker performance of your HW-A40R Soundbar.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service and promptness. I was extremely satisfied.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Soundbar,
Thank you for purchasing the Samsung HW-A40R Soundbar with two built-in woofers that provide enhanced bass for richer sound.
With Bluetooth Multi-Connection, you and a friend can both stream your playlists directly to your soundbar, conveniently switching between the two phones without disconnecting.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Will be returning.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless surround sound does not work. Will be returning. The bar is okay, but cannot get full affect of the Dolby surround sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Quick,
Thank you for your review of the Samsung HW-A40R Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great it’s loud and I can control the volume with the tv
I would recommend this to a friendgifted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was bought as a gift but he is enjoying it very much.
I would recommend this to a friendNot surround sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rear speakers are quiet as hell, you can only hear them by putting them to your ear. Not worth the money, buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nick,
Thank you for purchasing the Samsung HW-A40R. We appreciate you sharing your thoughts regarding the volume of the rear speaker kit included with the soundbar. Please know there are a few settings you can change to adjust the surround effect to your preference.
1) Download and install the latest firmware version found at the following link (ver. HMS-A4X0WWB-1011): https://www.samsung.com/us/support/downloads/?model=N0021435&modelCode=HW-A40R/ZA
2) Once installed, with the Soundbar on, press and hold the STANDARD button on the remote control for about 6 seconds
3) The LEDs will blink to indicate you are in adjustment mode
4) Use the BASS Up/Down buttons to adjust the level of the REAR speakers between -6 to +6.
5) The adjustment mode will exit if the surround button is pressed, or if no button is pressed for 10 seconds
If the volume levels still seem to low for your preference, turn off the soundbar, then press and hold the source button on the soundbar for 7 seconds to enable Gain Boost. With Gain Boost active, the rear speaker’s volume level will be increased when the soundbar is in Surround mode. This feature can be turned off by following the same process.
I hope this helps.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Did not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rear speakers were never able to connect to the sound bar so I returned them and got a sound bar with a sub woofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alvcar69,
Thank you for sharing your review of the Samsung HW-A40R Soundbar with Rear Speakers. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
not a good choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is the worst Samsung speakers I have ever purchased, the sound was really horrible and i ended up returning it the same day. I expect more from Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tushbaba,
Your experience and feedback with the Samsung HW-A40R is important to us and will be shared with our product teams. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Great sound, but could not get all 3 to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2, after returning the first one, and returned the second one as well. Even Geek Squad couldn't get one speaker to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for your review of the Samsung HW-A40R Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my husband and he really likes it.
I would recommend this to a friend