Customer Ratings & Reviews
- Model:
- HW-A450/ZA
- SKU:
- 6454648
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HW-A450 Wireless 2.1ch Soundbar for its exceptional sound quality, describing it as amazing and excellent. They appreciate the easy setup process and the versatility of the wireless subwoofer. The soundbar is also praised for its affordable price and powerful bass. On the downside, some customers have expressed concerns about the volume, connectivity issues, durability, and the lack of HDMI connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Instructions
On the fence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds ok, still have to research more because itdid not come with a lot of directions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mshakii,
Thank you for choosing Samsung’s HW-A450 Soundbar and for your review. We appreciate your feedback regarding the manual included with your soundbar. To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-A450 under A Series.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
- Pros mentioned:Sound quality
Adequate for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best for spoken word, but pretty decent for music and very good for action movies.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Heyyo,
Thank you for purchasing the Samsung HW-A450 soundbar and for sharing your experience with drowned out or decreased dialogue.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
You can also try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
If you need additional help with this issue, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new sound bar for my TV as the old one was not working well. I was very was happy that Best Buy had product in stock and choices.
I would recommend this to a friendNot so great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung sound bar is ok, not great. I have a 10 year old Visio sound bar that sounds much better!
No, I would not recommend this to a friendNot as good as expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as good as I had hoped. Still it is sleek and takes less room!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brightlight,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar and will be shared with our product team.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 20-22 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202104/20210414174628224/HW-A450_ZA_FULL_00_ENG_210112.0.pdf
If you need further assistance, please know Samsung Customer Support is here to help.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Chat with Us
~ Samsung Ambassador
Not easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, but doesn't turn-on with my new TV. Going to exchange for another Brand that's easier to use. So frustrating!
No, I would not recommend this to a friendGood Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was very nice. Told us about the options of each unit we looked at and asked questions about how we plan to use the sound bar.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was decent for my bedroom, but when I put it in my living room, it was just ok.
I would recommend this to a friendbasic
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok but I don't think it is worth the price. I was expecting something louder for the money but I was wrong, the volume doesn't get much louder than the tv itself also the sound keeps going out. It sometimes connects and then disconnects over and over for some reason.
No, I would not recommend this to a friendSurprise Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase didn’t exactly know which one to buy but I picked a winner
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased, decent speaker. The vocals vs bass sound a bit off, even when messing with the settings.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Rachael,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the performance of your soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but problems. Loud siren sound for a few weeks and would have to turn off and back on for it to quit. And now nothing, no power at all. Ridiculous that it only lasted a year and i have a cheap vizio bar in another room that is 8+ years and going strong.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks to be a great product but I can't tell because their was no instruction booklet with it, so I can't hook it up.
I would recommend this to a friend- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound at a low price point. Paired easy with my TV
I would recommend this to a friendBrand response from Samsung
Posted .Hi Arvada,
Thank you for purchasing the Samsung HW-A450 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After standing in the store and listening to so many sound bars, this was the best. We made a great choice I think.
I would recommend this to a friendFlat dull sound. Not crazy about this item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality from this item is flat at best. I can't seem to get a nice clear sound from it. Turned the base all the way down and still very dull and flat sound. I thought it was maybe just me, but the TV speakers are nice and clear as well as other speakers throughout my home. So it's not my ears. :) The sound bar is in an unobstructed area as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MediaMog!
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 20-22 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202104/20210414174628224/HW-A450_ZA_FULL_00_ENG_210112.0.pdf
If you need further assistance, please know Samsung Customer Support is here to help. You can contact us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received an email telling me it was time to do a soft reboot of this device. When I followed the instructions, nothing happen like the directions said it would. Before the reboot, the soundbar would not turn on or turn off. I couldn’t tell you which. Now the sound is just like we didn’t have a soundbar. Not happy with the sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nothing,
Your experience is very important to Samsung. We would love the opportunity to investigate this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good - remote impossible to open to put batteries in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi krfty1!
Thank you for purchasing the HW-A450 soundbar and for your review. Your feedback regarding replacing batteries in the remote is important to us and will be shared with the product team.
On the back of the remote, one end will have an arrow. Push the rear cover open in the direction of the arrow at the bottom of the remote control. Grab the remote control with two hands, then, push it forward with your thumbs.
If you need additional assistance please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Awesome Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. One complaint...had issues setting up and syncing the subwoofer. Found a YouTube video for quick reference.
I would recommend this to a friendLove audio!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Have purchased sound bars in the past and never disappointed
I would recommend this to a friend