Customer Ratings & Reviews
- Model:
- HW-A450/ZA
- |
- SKU:
- 6454648
Customer reviews
Rating 4.4 out of 5 stars with 946 reviews
(946 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HW-A450 Wireless 2.1ch Soundbar for its exceptional sound quality, describing it as amazing and excellent. They appreciate the easy setup process and the versatility of the wireless subwoofer. The soundbar is also praised for its affordable price and powerful bass. On the downside, some customers have expressed concerns about the volume, connectivity issues, durability, and the lack of HDMI connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung soundbar. Will definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Combined with the other Samsung speakers make it so much better
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another quality product from Best buy. Great customer service
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great for the price. Would definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, links to the tv and cable box properly.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect fit for my Tv Works well and I’m very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Soundboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, a good sound excellent I’m very happy with service
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price, sounds very good with my samsung TV set
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service went in got what I wanted, love it
I would recommend this to a friendRated 5 out of 5 stars
Apple AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Content with purchase; it was super fast and convenient.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I recommend everybody to shop at Best Buy
I would recommend this to a friendRated 3 out of 5 stars
Low cost. Average quality audio.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to boost tv audio in a workout room for streaming peloton and fitness apps. Definitely helped, better than tv, though audio range is not all that great. Inexpensive solution. It’s fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Consumer,
Thank you for sharing your review of the A450 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 5 out of 5 stars
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the buy. No complaints about product. Still in use.
I would recommend this to a friendRated 3 out of 5 stars
Sound bar will not turn down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to turn down. I try everything, i have your guys here now. Hope it gets fixed this time. This was a gift for Christmas for my girlfriend, now she is ready to leave me over all this .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Biskdog,
Thank you for purchasing the Samsung HW-A450 Soundbar. We appreciate your feedback regarding the issues you are experiencing with your unit. Please give us the opportunity to assist you by contacting Samsung Customer Support.
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding very professional and positive attitude.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samuels,
Thank you for purchasing the Samsung HW-A450 Soundbar and for your review. I am happy to hear you had a great experience - we appreciate your feedback!
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung Sound Devices!
~ Samsung Specialist
Rated 3 out of 5 stars
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is soso as not as good as Sony or Samsung not enough base coming out from subwoofer cheaper Samsung system have sharp and better sound quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Nenocell,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics (Set the sound mode to standard)
If you need further assistance, please know Samsung Customer Support is here to help at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 2 out of 5 stars
Nice Sound, no real blue tooth connectivity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds fine, but that is where the pluses stop. The button on the "front" are hidden underneath the fabric as is the front display. The BIG problem is the bluetooth. I purchased it to make a Samsung TV, without bluetooth, have bluetooth capabilities so my husband could connect his Bose headphones. It does not connect at all. Even though the same headphones connect with all the other bluetooth based TV, Samsung at that, in the house. If you are buying this and think you can connect with personal headphones, it won't happen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi dskurth,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback on the soundbar design and will share it with our design teams.
Your Samsung A450 soundbar can be connected to your TV (non Bluetooth enabled) via optical cable. Your Bose headphones will not be able connect to your soundbar or to your TV (non Bluetooth enabled).
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars if a fair review of the product. Definitely not as powerful as others have described. I have had just as good as results with less costly sound bars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Eric,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the performance of your soundbar. You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as expected. The sound bar is not the one that recommended by the salesman. That one was twice as much. So the quality is ok but not WOW!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi UnhappyBuyerfortheservice,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics (Set the sound mode to standard)
If you need further assistance, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Didn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this sound bar because it was an open box one and the sub woofer would not connect. It took a long time to get the sound bar to connect, but the other speaker would never connect. We do not need to have huge base for this TV, so we decided to just return it for a sound bar only. The sound bar itself was pretty good, but we never got to know the full effect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dancer!
Thank you for your review of the Samsung HW-A450 Soundbar System. We appreciate you sharing your experience with us.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung audio products another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Contact us at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions

















