Customer Ratings & Reviews
- Model:
- HW-A450/ZA
- SKU:
- 6454648
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HW-A450 Wireless 2.1ch Soundbar for its exceptional sound quality, describing it as amazing and excellent. They appreciate the easy setup process and the versatility of the wireless subwoofer. The soundbar is also praised for its affordable price and powerful bass. On the downside, some customers have expressed concerns about the volume, connectivity issues, durability, and the lack of HDMI connectivity.
This summary was generated by AI based on customer reviews.
Samsung sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. The tv speakers you already have will be louder and sound just as clear. Traded it in within 24 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Agood,
Thank you for purchasing the Samsung HW-A450 and for sharing your review. Your feedback regarding the sound quality and volume is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Dissatisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar stopped working 14 months after purchase. Will not power up. Tried new power cord.
No, I would not recommend this to a friendSubwoofer is not synced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar works well enough, subwoofer stopped working after one week. Really doesn't sound good without the subwoofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Michael.
Thank you for sharing your feedback on the Samsung HW-450 Soundbar. Your experience is very important to us and will be shared with our product team.
So that we can better understand your issue and provide you with troubleshooting assistance, please contact Samsung Soundbar Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Piece of Crap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this October 9th, 2021. It stopped working Memorial Day 2022. Piece of junk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Trouble!
Thank you for sharing your experience with your HW-A450 Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Junk dont waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful dont waste your money. Stopped working in less in 2 week of having it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arianna,
Thank you for sharing the issues you are experiencing with your Samsung HW-A450 Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Bass, Ease of use, Sound quality
Loving my sound bar!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving this sound bar so far. It was extremely easy to hook up (my daughter took care of that!). It is amazing to watch sports and movies, and even every day tv shows. The sound is clear and the bass is amazing! Since I'm not used to it yet, sometimes I swear the sounds sound like they're coming from outside when I have to realize it's actually the sound bar! . Soundbar has many built in sound options, which are all great!! There are different options such as game, surround, and deep bass. I am still learning how to use it! The soundbar looks great on my tv stand, although once we move we'll be reconfiguring everything. So happy with my purchase!
I would recommend this to a friend - Pros mentioned:Bass, Bluetooth, Sound quality
Great Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consider myself to be a tech enthusiast and it is important that I have the latest technology which, in terms of sound systems, means it is important to me to have an immersive home theater experience. The Samsung Series A soundbars combine the trustworthiness of the Samsung brand with the technology to deliver amazing audio fidelity all at a reasonable price. The wireless subwoofer delivered a resounding bass while the Bass Boost feature gave an instant boost at the most opportune times. Setting up the soundbar was a breeze with the Bluetooth TV connection, which allows you to easily connect your soundbar to your TV wirelessly.
I would recommend this to a friend Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lag from the sound to the tv was horrible and nothing fixed it, returned 3 days after buying it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Foyboy3!
Thank you for sharing your review of the Samsung HW-A450 Soundbar. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Contact us at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not improve sound volume which is what the sales associate promised.
No, I would not recommend this to a friendBrand response from Samsung
Posted .nono,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the performance of your soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Please know, simply changing the Digital Output Audio Format to PCM can help improve the volume. You may want to try changing the Digital Output Audio Format to PCM.
On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Specialist
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely not worth the money. Crappy sound quality and appearance
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sun woofer does not work or the display, tried many time according to instructions
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tlmz,
Thank you for purchasing the Samsung HW-A450 Soundbar. We appreciate you sharing your experience with us.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact Samsung Customer Support for troubleshooting or warranty assistance at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
~ Samsung Ambassador
Do not buy the 2.1 model get the 3.1 instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this one. Spend the extra cash for the 3.1 model instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Booger,
Thank you for sharing your review of the HW-A450 Soundbar. We value your feedback and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support.
You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Bass, Bluetooth, Sound quality
Small but mighty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small but mighty this soundbar and subwoofer pack a whole lot of sound and bass in a small package. I love how everything Bluetooths right to my TV, game system, phone and tablet so right out of the box it took under 5 minutes to have everything up and running. The sound from the soundbar is really clear when I'm watching movies and the bass doesn't drown out the dialog in the movie or tv show. I love how convenient it is to Bluetooth my phone to this soundbar and be able to listen to music with big sound instead of the small interior phone speakers.
I would recommend this to a friend Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped working 1.5 mo from the purchase date and had hardly been used
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dotty!
Thank you for sharing your experience with your HW-A450 Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No like it, I could connected with my projector is not compatible..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Letty!
Thank you for sharing your user experience with the HW-A450 Samsung Soundbar. We value your feedback regarding issues with compatibility.
If there is anything we can do to improve your enjoyment -- such as helping to optimize settings for your specific usage scenario or troubleshoot connectivity -- please let us know. You can reach Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don't waste your money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality! Don't waste your money on this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Heather,
Thank you for sharing your user experience with the HW-A450 Samsung Soundbar. We value your feedback regarding issues with the audio quality of your new soundbar.
If there is anything we can do to improve your enjoyment -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst speaker that money can, not reliable at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Calash,
Thank you for purchasing the Samsung HW-A450 Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience.
So that we can better understand your issue and provide you with troubleshooting assistance, please contact Samsung Soundbar Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds like it is in box. Disappointed in this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Purchaser,
Thank you for sharing your review of the Samsung HW-A450. We appreciate your feedback regarding the audio performance of your soundbar. The A450 Soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 20-22 of the User Manual for detailed instructions: https://downloadcenter.samsung.com/content/UM/202104/20210414174628224/HW-A450_ZA_FULL_00_ENG_210112.0.pdf
If you need further assistance, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
- Pros mentioned:Sound quality
Soundbar and woofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound system had to for over 2 years and no problems with it and surround sound is great for movies and music
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! No problems in the last 3 years I’ve had them
I would recommend this to a friend