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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,630 reviews
  • Rated 5 out of 5 stars

    High quality sound bar from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to install and sound quality is great! Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound improved so much, clear conversation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is great. Just what I was looking for. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio system i buy the subwoofer sounds very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and subwoofer would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but needs rear speakers...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice, Tech was great and understood what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like I am a movie theater. I’m glad a purchased on Black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Gave 4 stars bc of menu options. Not as easy to navigate as i wished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, sounds nice, very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar I got, quality produc and good song

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar HW B650

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchase ever. The sound quality is amazingly crisp!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Would work even better with a Samsung tv. Returned it for a Sony soundbar for the better compatibility!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrandonR,

      The HW-B650 features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Works great, until it doesn’t…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this product. Initially the sound quality was great and I considered it a pretty good value having purchased the item on sale. Sadly, two months after the manufacturers warranty expired it stopped working completely for no apparent reason. I went through all the troubleshooting and nothing made a difference. Samsung’s repair estimate was roughly the same cost as my purchase price for the unit. If you do buy this system, do yourself a favor and get the extended coverage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidG,

      Thank you for taking a moment to review the Samsung HW-B650 Soundbar.

      There are a few steps you can take to troubleshoot your Soundbar.

      First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.

      Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.

      Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.

      Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.

      First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sounds bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my new sounds bar I like that you can connect your music from your cell phone to the sound bar to the TV. My other sound bar did not do all that great for the price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar and sub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung sound bar and sub it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally got this soundbar set up & it sounds great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HW-B650/ZA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's very nice speaker the song I love it that's good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy tv camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I’m very happy with the TV. It’s works great n it’s perfect for my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product And Easy To Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is work well with my old Toshiba Tv. We can’t use the bluetooth because my Tv don’t have. So we use the wire that include in the box and working well. I enjoy watching movie.

    I would recommend this to a friend
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