Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 11003552
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Would work even better with a Samsung tv. Returned it for a Sony soundbar for the better compatibility!
I would recommend this to a friendBrand response from Samsung
Posted .Hi BrandonR,
The HW-B650 features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung sound bar and sub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung sound bar and sub it's awesome
I would recommend this to a friendWorks great, until it doesn’t…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this product. Initially the sound quality was great and I considered it a pretty good value having purchased the item on sale. Sadly, two months after the manufacturers warranty expired it stopped working completely for no apparent reason. I went through all the troubleshooting and nothing made a difference. Samsung’s repair estimate was roughly the same cost as my purchase price for the unit. If you do buy this system, do yourself a favor and get the extended coverage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidG,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
HW-B650/ZA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's very nice speaker the song I love it that's good
I would recommend this to a friendNice Product And Easy To Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is work well with my old Toshiba Tv. We can’t use the bluetooth because my Tv don’t have. So we use the wire that include in the box and working well. I enjoy watching movie.
I would recommend this to a friendSamsung everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sounder had no problems got it on Specail on Black Friday
I would recommend this to a friendHappy tv camper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great I’m very happy with the TV. It’s works great n it’s perfect for my living room
I would recommend this to a friendSounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item replaced older sound system was easy to install with a minor translation adjustment Works fantastic with no issues
I would recommend this to a friendGood buy, good sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy! Sometimes it would disconnect and had to reconnect several times Otherwise good over all sound.
I would recommend this to a friendMovie streaming must have!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This accessory is a must have when watching big screen smart tv. I bought it on Black Friday and it couldn’t have been a better deal considering the quality.
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so much what I expected on the sound quality for the price. Easy to set up.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rome,
Thank you for sharing your thoughts regarding the audio quality of the HW-B650 Samsung Soundbar. I am sorry to see that your initial time has not been ideal.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung soundbar is worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before we had an LG name brand soundbar and it did not hit like a his new Samsung. The rolling thunder sound takes awhile to get used to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MissDee287,
Thank you for purchasing the Samsung HW-B650 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Must have for 85" Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, it could be a little louder in my opinion. Instructions could be better.
I would recommend this to a friendLoving my first sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar and I wish. I have gotten one sooner. It makes me would to upgrade within the next 6 months to something bigger
I would recommend this to a friendSamsung Speaker W/Sub Woofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it on sale during black friday shopping. was skeptical at first but for the price it really packs a punch. If you’re looking for an affordable tv speaker/woofer this product is right for you. sub woofer has good bass too!
I would recommend this to a friendNice service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Best store best price bets everthing and nice services
I would recommend this to a friendSamsung Soundbar.and speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it came with 2 speakers instead of 1 so it could be louder.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jenni,
Thank you for purchasing the Samsung HW-B650 Soundbar.
You can upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. Offering a more cinematic experience with fewer messy wires. Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
I also use my certificate $ good buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent discount, Excellent products, fast delivery
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i am so happy with my purchase. Thank you.
I would recommend this to a friendNice sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not for me it was a gift,for my grandson birthday
I would recommend this to a friend