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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 4849 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,849 reviews
  • Rated 5 out of 5 stars

    Great soundbar for the Sale price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Subwoofer and bass make the sound bar sound awesome.It makes the movies realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job on setting up my sound bar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Harsh Sound and Terrible User Interface

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a home with a great room that has a lot of glass and 16' high ceilings so there is not a good place to mount a flat screen to a wall. Flat screens need to be mounted to a wall in order for rear firing speakers to be heard properly, with sound bouncing off the wall and back towards the viewer. So I found a mobile Flat screen stand which is perfect to mount our 55" Samsung. And it has an accessory shelf on the post below the screen mount. I decided to buy this B650 sound bar to solve my sound problem since I could secure it to that shelf. Got everything hooked up and was totally bummed at how lousy the sound is, from this soundbar and its wireless Sub Woofer. Everything is harsh, high pitched, unnatural and tinny...you name it. Dialogue is hard on the ears and there are no low-mids in the mix. And the woofer doesn't contribute enough to compensate for the highs. The sound bar, controlled by way of the remote control has EQ features which are supposed to allow you to tweak the sound in a limited number of EQ bandwidths which are available to change, by pushing buttons on the remote. But this remote is so non-intuitive and convoluted in its processes and the buttons you have to push to do anything, that I had to print out the User Manual from Samsung's website and keep it at my side, anytime I wanted to change something. The user interface is horrible because anything that you ask the remote to do, shows up in a very tiny scrolling text window 2" wide on the far right side of the soundbar. And each command you give only allows about 5 seconds on screen before it disappears and you have to re-activate the remote request again, all the while having to refer to the printed user manual at your side. There are button commands on this remote that you will never see on other remotes. With each button push, you are required to step through other button pushes to activate an action. To make matters worse the included user guide is one sheet of paper folded into fourths with print so small that I had to literally get out a magnifying glass to read...thus I had to go to Samsung's website to download a full size PDF to decipher the complicated interface of the remote signals sent to the soundbar. The less than adequate sound in a big room coming from the Samsung flat screen rear firing speakers ended up being 100% better than this sound bar coming straight at me. This sound bar is all treble with no low midrange to fill the sound spectrum. And the woofer doesn't contribute enough volume to balance out the horrible sound. If you have any appreciation for simply average to decent sound, you will be gravely disappointed in this lack luster sound bar. I also want to add that I am a huge fan of Samsung since I have 2 Samsung Smart Phones, 3 Samsung Flat Screens in my home, as well as several other Samsung devices. Thus it was a supreme disappointment to see the ball dropped on this product. I purchased this originally at $399 in mid 2023 and it currently sells for $199 everywhere. That should tell you something. It is not even worth $99. In fact if someone gave this to me as gift, I would give it away or sell it on eBay or Facebook Marketplace. On a side note, we have a 55" Samsung on a wall mount in our bedroom and 2 years ago, I wanted to supplement its sound with a soundbar and a wireless Sub and purchased a Polk Audio - Signa S2 for $199 and it is FAR superior to this Samsung, so I returned the Samsung and purchased another Polk and am now a happy camper in our great room. I should have purchased the Polk to begin with, but hey, I believe in Samsung and this had fabulous reviews (for no apparent reason).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Avoid,

      Thank you for your review of this Samsung HW-B650 Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and great quality too i recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, seems to work great, I’ve only had it a month so no complaints. This is the first sound bar I have bought or used so no expert..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. The family loves the sound because its like a theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, including good bass. Fills up the large living area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. The sound is good for tv and music. We initially bought the cheaper version and didnt like the sound quality. Glad we returned the other one and upgraded to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and sounds great with the samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope sound great quality love the way movies sound on this sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, easy installation. Bass is far louder than last sounds bar we had. As well as the voices coming through more clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and works very well. Could use more base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Soundbar Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful soundbar. Our livingroom not large, we need the volume turned down a good amount to avoid reverb. But without the soundbar, the volume on the new smart TV had to be turned way up. This was a worthwhile purchase. One thing noticed is sound cuts out for a couple seconds periodically, haven't found rhyme or reason for it yet so unknown if it's the TV or soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar joy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play perfection. Piece of cake install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is really good. I noticed the woofer the moment I turned it on. Best purchase for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is amazing!!! The bass vibrates my room and the sound bar is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast, very easy to setup and connected right up to my samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, the subwoofer connected automatically, full sound,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It hooked up seamlessly to our samsung tv. We went the wireless route & im very happy. Ive experienced zero lag between the image on tv & the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift and my partner loved it. They really love the subwoofer and moves it around to find the best spot.

    I would recommend this to a friend