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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5068 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 5,068 reviews
  • Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with clear audio and hard bass. Super recommend for the price/quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound bar with great sound. Purchase was fast and easy ,plus it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent recomendation quality and sound. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sound-bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase online and parking lot pickup was very convenient. The Samsung Sound-bar setup was easy and the sound is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, good sound, very satisfied with this product when compared with same price competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-HW-B650/ZA 3.1 ch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung-HW-B650/ZA 3.1 ch Soundbar we received from Best Buy is perfect for us. It has enabled us to increase the volume of voices, and decrease loud background music.We have a favorite show that had music continuously drowning out the voices. We are now able to watch the show again. The sound is terrific.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s great… when it works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound bar is great but twice in the last month I have had to hard reset it. Like rather unplug or reset breaker! Not easy with being plugged behind the tv!!! But when it works it works great. It is the only one that we could find that was longer to match our large tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BeckyK,

      Thank you for purchasing the HW-B650 Samsung Soundbar.

      There are a few steps you can take to troubleshoot your Soundbar.

      You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.

      Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.

      Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great sound, read manual though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, seamless integration with the new Samsung TV. The display on the soundbar needs to be better; difficult to read particularly at a distance. Also highly recommend reading the manual to take advantage of all available settings. Other than that, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer! I bought this when I bought the Samsung OLED tizen smart tv and It works wonders, makes all the difference with movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for buck soundbar!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic bang for buck simple soundbar set up. Only downside is the lack of 4K pass-through, and also would say using it with an Apple TV causes an audio lag. But perfect for using with HDMI ARC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound system ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since purchasing this sound system watching movies with the family has been a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all round sound system for everyday use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and great booming base! Highly recommend for any scenario including but not limited to dialogue, music, movies, games etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound system speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system speaker for your Samsung TV. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and sound. Easy set up. Will be buying 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price. Great sound and easy to use/setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something really good high quality and perfect for your entertainment at home for your tv or personal music player. Best sound I never had at home. My gift for Christmas we definitely had a blast. Perfect equipment highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Great sound system worth the price easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sound bar very good price. Very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. The spacial sound is a little difficult to tweak and get right but overall a good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and bass. Makes you feel like you are in a movie

    I would recommend this to a friend