Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
It’s great… when it works.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the sound bar is great but twice in the last month I have had to hard reset it. Like rather unplug or reset breaker! Not easy with being plugged behind the tv!!! But when it works it works great. It is the only one that we could find that was longer to match our large tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BeckyK,
Thank you for purchasing the HW-B650 Samsung Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Seems to work as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first soundbar, but we needed this after the speakers in the TV we have in our bedroom stopped working properly, but we aren't ready to get rid of our wonderful plasma TV just yet. This works pretty well, we are still figuring out how to adjust it so the dialogue is a little more forward, so it can be understood over the louder background noises. Pretty low profile.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for purchasing the new HW-B650 Soundbar and taking the time to leave a review.
To be able to adjust the center channel, on your remote press the CH LEVEL button. Then you can use the UP/DOWN buttons to adjust the channel between -6 to +6.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
samsung sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome sound bar sounds great very easy to hook up and get it connected to the tv.
I would recommend this to a friend - Pros mentioned:Bass
Great system out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding system for the price I paid. Only thing I wish it had was better, more powerful base response. Or the ability to individually upgrade the wireless subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar. The sound is perfect. Love the brand and affordable. Perfect for music ,music and sports
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but hdmi doesn’t work with my new Samsung TV. Which doesn’t make sense. I have to use Bluetooth.
I would recommend this to a friend Worth every dollar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My listening experience changed since getting this
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome sound bar.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Great product. Would highly recommend to anyone.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Barlover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. It is easy to use. I Love it!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Best money spend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want something really good high quality and perfect for your entertainment at home for your tv or personal music player. Best sound I never had at home. My gift for Christmas we definitely had a blast. Perfect equipment highly recommend.
I would recommend this to a friend Great Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Perfect amount sound and easy-to-use
I would recommend this to a friend- Pros mentioned:Sound quality
Would recommend!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and connects flawlessly with Samsung TV. Like the wireless design of everything. Great sound quality
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Yes sound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy to assemble Easy to operate works great with Samsung TV
I would recommend this to a friend - Pros mentioned:Sound quality
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a sound difference the sound bar made for my TV took an additional Warranty for the sound bar after all, it’s electronics. So go to Best Buy and buy this sound bar
I would recommend this to a friend Inadequate instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works okay but the instructions for hookup are inadequate.
I would recommend this to a friend- Pros mentioned:Sound quality
Great budget soundar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great soundbar for the price. I just wish it had Airplay 2, that was such a big deal for me. If thats not important to you, it works and sounds reallu good.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound, read manual though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, seamless integration with the new Samsung TV. The display on the soundbar needs to be better; difficult to read particularly at a distance. Also highly recommend reading the manual to take advantage of all available settings. Other than that, it's a great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift and daughter loves the sound. It made watching tv way more enjoyable,
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality between the tv sound and the sound bar is quite distinct. The sound bar gives it a movie theater like quality, booming and surround sound. It is adjustable and even on a low setting you can still hear and the quality is still exciting.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung-HW-B650/ZA 3.1 ch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung-HW-B650/ZA 3.1 ch Soundbar we received from Best Buy is perfect for us. It has enabled us to increase the volume of voices, and decrease loud background music.We have a favorite show that had music continuously drowning out the voices. We are now able to watch the show again. The sound is terrific.
I would recommend this to a friend