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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 5092 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,092 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Should buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality item sound loud and clear , grate distance of bluetooth connections and perfect of days with family or when having a day in the back yard

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound...lots of power...immersive sound...great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost perfect Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was everything as described. Only issue I have with it, is that the Smart things app which powers other Samsung devices does not allow for the sound bar to connect to my Alexa. A minor inconvenience, otherwise, I’m really enjoying this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound is awesome and pairs automatically to Samsung tv with single remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    High hopes just isn’t it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. But way too many issues with connectivity. Disconnects at times does have issues with turning the volume up and have to turn it down first before I turn it up. These issues don’t happen all the time but it’s a pain when it does because I have to turn it on and off 2 or 3 times to fix the issue. Kinda disappointed, will definitely go with another sound bar next time. Giving it a 3 out of 5 on the fact it supplies good sound but the software isn’t there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chrisp,

      Thank you for purchasing the HW-B650 Soundbar, I am sorry to see that you are not fully satisfied.

      There are a few steps you can take to troubleshoot your Soundbar.

      Please verify that you are running the latest firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.

      Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.

      If you are experiencing your issue still, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

      If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

      If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The thing you didn’t know you needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar adds nice depth of sound to our Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Love my Soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old soundbar's woofer stopped working, and while the bar helped the sound...it lacked sonorous deep throated note. This set was on sale, and I also took a chance on an open box. Happily it works great, and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    This tiny sound bar can actually shake your house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, this $200 soundbar sounds really good and big. When the scene calls for it, it actually shakes the house without seeing a lot of big & massive speakers. I did not expect it to sound this good with just a small sound bar below my LG 65in OLED C2 hanged in front of my fireplace and a hidden subwoofer. Big difference in sound QUALITY just using the built-in TV SPEAKERS vs. using this Small Samsung Soundbar. I can now clearly hear the crisp conversation yet it sounds big and powerful when in needs to. Very happy with the purchase without spending too much to make my LG OLED 65in C2 TV Sound fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great product. Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome! The sound is perfect, before it was hard to hear the voices, i decided to purchase this item and i can hear the voices clearly rather than the music. Awesome sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd time purchasing for a different room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one setup for my parents living room and loved it so much that I purchased it for my bedroom. I also paired it with the rear speakers for a full surround sound feel. I love it. Pairs perfectly with my Samsung tv. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, different modes for sound which is great. As we like to game and also watch movies each of these tasks require different sound types.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST SOUND BAR!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im normally not a fan of sound bars but always felt the people I saw use them didn't do it right. Decided to give these a shot AND MAN ! The quality difference is insane! Like truly insane! WORTH THE BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for the budget. Strong bass!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Has a very strong base perfect for action movies. The battery of the detachabme suround speakers lasts long, almost never run out of juice before a recharge. Just put them back in place every 2 night and you should be good. Not so good for evvery day TV as the base is very predominant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really well. Great price also. My husband uses this in his garage for music and the tv. usually have turn volume up in the house to be able to hear when he is using in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Effortless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and love the fact it just turns on with the tv remote and works with no effort. I do have a Samsung tv as well. Not sure how that would translate to other manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daniel Cruz Espinosa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The article is good your song and connection all good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. I had an old system and once I installed the new Samsung it was like night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great soundbar with amazing sound. It was easy to connect and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some features that are hsyally on higher end models, like auto volume lowering when comercials play that really makes this a good buy. The sound quality is also the best I have heard.

    I would recommend this to a friend