Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$379.99
Save $20
Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 5034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,034 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Sound is good. Price is right. Base could be stronger: but this was a good buy when my Sonos died.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound for my Samsung tv. I no longer need to turn up the sound when characters are speaking quietly. Easy to sync with my tv remote. 3.1 ch sounds a lot better than 2.1 ch

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy connection. Subwoofer is wireless and automatically connects

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice system. Crank streaming music

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice crisp sound great bass Remote not great. Needed new batteries. Hooked to tv no issue just remember to attached to proper port. Can crank supported streaming music … yeah hair bands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy installation. Got lucky and purchased on sale. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this sound bar! Very easy to setup and the remote is easy to use - we have a Samsung TV as well so we only have to use 1 remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery happy with system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time hooking it up because of age of my tv but figured it out hooked up throgh Bluetooth

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Almoo207,

      We appreciate you taking the time to review the HW-B650 soundbar.

      Here are some tips on how to connect your soundbar to your TV.

      1) With the Soundbar and TV turned on, connect the HDMI cable from the Soundbar to your TV (included).
      2) “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV Sound.
      a. If TV sound is inaudible, press the (Source) button on the remote control or on the right side of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and the TV sound is played.
      b. If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the cable is connected to the correct port.
      c. Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.

      If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm). This function is not available if the HDMI cable does not support ARC.

      For additional step-by-step troubleshooting tips, please visit this support guide: https://www.samsung.com/ca/support/tv-audio-video/tv-connecting-a-soundbar-using-hdmi/

      If you need additional help with setup, or have any questions or concerns with this soundbar, Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great sound bar!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product for the price. I even bought another high end Samsung sound bar to compare; this one wins!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Sound Bar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung sound bar. I prefer it to the Bose I purchased. So easy to hook up and operate!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup no problems links automatically. Bought to pair with Samsung smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy more like GREAT Buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Doesn’t have speakers facing up but still has amazing quality sound, perfect for any home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. I have had issues having the tv stay connected but not sure which of the products is at fault

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerful sound and perfect for a living room

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar delivers a Powerful sound and perfect for an any living room. It has transformed my TV viewing experience be it movies or games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar and subwoofer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty in the beginning. Separating the soundbar and subwoofer volume controls But very satisfied with soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition for the new Samsung 4k TV

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for the new new 4k Samsung TV. It sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good overall soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and link to Samsung TV. Wish settings would be viewed on the TV screen not just small display on right front of soundbar. More details on how to maximize settings would help as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice for the Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price. Easy to set up, just would like to see a menu to adjust sub-woofer on the tv as an option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best For The Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gaming rig. Found out quickly that the sound is MORE than adequate for my living room instead. Works best with eARC HDMI 2.1. Regular ARC is faulty. Optical is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the sound of this bar!! Will definitely buy another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good value for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the TV speaker sound. Sound clarity and base is very good for the price of the sound bar. I haven't used the EQ but the base boosted nicely with the standard control. I am using the ARC HDMI connection so the bar powers on and off with the TV and volume is also controlled by the TV control so only one controller is needed.

    I would recommend this to a friend