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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 5095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,095 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound at a Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a mid-range priced sound bar for my bedroom and found it in this product. Great, full sound at a reasonable price point!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Samsung Soundbar 3.1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Soundbar 3.1 has awesome sound. The soundbar is easy to set up and the remote is very nice. Bluetooth is easy to connect to Bluetooth devices. I would recommend this soundbar to friends.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Purchased,

      Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.

      With Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.

      Thanks to Game Mode, you can plug in your console and get the amazing sound effects you expect, right away. The auto settings optimize your sound to the game you’re playing while cross-talk cancellation technology removes distracting sounds

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's a sound bar, it's better than the tv speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar, it sounds pretty average, I only got it to match my Samsung tv. Works fine, but doesn't replace a full surround sound AV receiver .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MMeh,

      Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound great base! For the price it’s a fabulous deal. Hats off to the engineers at Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good soundbar for a medium size room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, lots of bass and nightmode for easily hearing movies with dialog and listening to voices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent little soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for my medium size living room. easy to connect and a ton of options. The remote is over simplified, but that's a small thing and not worth removing a star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular product is a good one and easy to connect. Will recommend to anyone who is looking into buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar because I was looking for an upgrade to my JBL 2.1 soundbar and this was the perfect choice! Sleek and really great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bery happy with system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time hooking it up because of age of my tv but figured it out hooked up throgh Bluetooth

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Almoo207,

      We appreciate you taking the time to review the HW-B650 soundbar.

      Here are some tips on how to connect your soundbar to your TV.

      1) With the Soundbar and TV turned on, connect the HDMI cable from the Soundbar to your TV (included).
      2) “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV Sound.
      a. If TV sound is inaudible, press the (Source) button on the remote control or on the right side of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and the TV sound is played.
      b. If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the cable is connected to the correct port.
      c. Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.

      If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches (14 mm). This function is not available if the HDMI cable does not support ARC.

      For additional step-by-step troubleshooting tips, please visit this support guide: https://www.samsung.com/ca/support/tv-audio-video/tv-connecting-a-soundbar-using-hdmi/

      If you need additional help with setup, or have any questions or concerns with this soundbar, Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was the best sounding sound bar in this price range. The sound is fantastic Would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it matches my 80 inch samsung tv, pairs well with it. Sleek and it sounds great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup. Sound and settings somewhat a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and run, optical connection worked well. The only issue is volume level. It is highly variable (much more so than the unit it replaced) and some streaming services require very high settings (in the 70s) while others are loud enough in the 20s and 30s, There is also a disconnect, music is louder than dialog in many cases, but I'm pretty sure that's a setting (i.e., me) issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SOLID FOR THE PRICE AND BRAND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid sound bar for the price and brand. This is good since most people dont bother to look into sound bars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with our TV. Sound is great. I am always looking behind me to see what some sound is to only realize it's coming from sound bar in front of me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good theater system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and for the price i paid im so hapoy with my purchase the quality and clear sound this system has is just unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and we have enjoyed it and our experience was very good at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and it's features i love! The sub woofer has amazing bass.. Great deal on it and just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound, good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, and the sound is definitely better than the TV speakers. Took a minute to figure out how the volume control on the remote works, but it's all good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Perfect amount sound and easy-to-use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerful sound and perfect for a living room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar delivers a Powerful sound and perfect for an any living room. It has transformed my TV viewing experience be it movies or games.

    I would recommend this to a friend