Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Wouldn't pay more than $100 for this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked let for about 2 years. Then stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MylesD,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great for Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really great with shows that have a lot of music.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for movie nights with family and a great price too
I would recommend this to a friend - Pros mentioned:Sound quality
Great Deal All Around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound-wise, this is just a superb product. Fitting very well with existing furniture and TV, it is solid on all counts.
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar with wireless subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good although the subwoofer was difficult to set up crazy
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time getting a soundbar. Very glad I chose this one
I would recommend this to a friend - Pros mentioned:Sound quality
Samsun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonder ful producto and very good song a like too mucj
I would recommend this to a friend - Pros mentioned:Sound quality
Surrounded Sound Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Load and clear sound.Surrounded sound figures amazing. Excellent made product.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound bar and sub-woofer. Definitely adds to the viewing experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this since I purchased it. Sound is clear and bass is great
I would recommend this to a friend - Pros mentioned:Ease of use
Sam sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good features good buy for the money very easy to hook up
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has amazing sound, especially for the price! It connected to my new TV seamlessly. Love the sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is fantastic. I do love it and I recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound amazing just waiting for my new samsung 85 inxh tv to come.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! Best purchase I’ve ever made!!
I would recommend this to a friend - Pros mentioned:Sound quality
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price its a great sounbar and the hook up was easy
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung sound bar met or exceeded all of my expectations. The form, fit, and functions are all great and I had no issues.
I would recommend this to a friend - Pros mentioned:Sound quality
#1 Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great SoundBar. Very crisp sound with all around entertainment.
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this soundbar. It was relatively easy to set up. sound improvement over tv speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality have no complaints! Comes with mounting equipment easy install. Less than 20 mins.
I would recommend this to a friend