Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound clarity! The sub is also great for listening to movies or music!
I would recommend this to a friend No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Could use a better paper manual but on the online one is just fine.
I would recommend this to a friend2 thumbs up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i wanted with a great price. Could not ask for anything for the price.
I would recommend this to a friend- Pros mentioned:Sound quality
Fair fir what i paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice soundbar. I used it to hear music at home and the quality is enough for thenprice i paid
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound , I love it . Installation super easy .
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar Issue or Geek Squad Issue or Both
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for about two months and then the auto-start stopped working. I tried to reset the factory settings and the auto-start still didn’t work. I went into our local Best Buy and I was told that I need to have a Geek Squad repair person to come to my house. So I called the local Geek Squad and they told me that I had to bring it into the store. I called the Geek Squad again and I was told to bring it in. So on February 20, 2023 I took it in and they told me that they don’t repair soundbars in the store. Finally, the associate said that they will take it and have to ship it out for repair and I agreed to it. On March 5, 2023, I received an email stating that they didn’t find any issues with it and they were sending it back. It’s March 13, 2023 and we still don’t have our soundbar back. I really wished that we bought another brand that put out great sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug,
Thank you for sharing your review of Samsung’s HW-B650 Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing.
In all configurations (Optical, Bluetooth, and ARC) when the TV is turned ON, the Soundbar will turn ON. If your soundbar is not turning on, it could be due to another reason. For example, if the Soundbar was used to connect to another device (say a smart phone), then it will remember the last device (smart phone) and wait for a command from that device (the smartphone) and ignore the TV ON command.
You may want to try using a HDMI-ARC connection to the TV. When the TV turns ON, it will send a command to turn on the Soundbar and forces the source on the Soundbar to change to HDMI-ARC. This would make the Soundbar change the source from the prior state it was in.
Additionally, you can try the troubleshooting steps below to ensure the proper settings are enabled on your Soundbar.
If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV.
1) Connect your soundbar to your TV with an optical cable.
2) Set the soundbar to BT READY mode by pressing Source on the remote or soundbar.
3) Press and hold the left direction on the direction pad on the remote for more than 5 seconds or until Auto Power Link appears on the soundbar display to activate or deactivate Auto Power Link.
Note: Auto Power Link only works with an optical connection and should be turned on by default.
If you have the soundbar connected with an HDMI cable to the Samsung TV, Anynet+ will turn the soundbar on automatically.
1) Connect an HDMI cable from the HDMI OUT port on your soundbar to your TV's HDMI (ARC) port.
2) Set the soundbar to D.IN mode by pressing Source on the remote or soundbar. After about 2 seconds, the source will automatically change to TV ARC.
3) Press and hold the right direction on the direction pad on the remote for more than 5 seconds or until Anynet+ appears on the soundbar display to activate or deactivate Anynet+.
Note: Anynet+ only works with an HDMI connection when connected using ARC (audio return channel), and should be turned on by default.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound, excelente equipo, Samsung good job....
I would recommend this to a friend - Pros mentioned:Sound quality
Im a Samsung customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sure at first but once i hooked it up it had Great sound. I absolutely love it.
I would recommend this to a friend - Pros mentioned:Bass
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great love the adjustable bass i wouls recommend to anyone looking
I would recommend this to a friend - Pros mentioned:Sound quality
SOUNDBAR
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound!! GREAT WORK FOR HOMETheather!! 2 option Speaker Best Option
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, just wish the salesperson knew it came a bracket before I purchased
I would recommend this to a friendBrand response from Samsung
Posted .Hello!
I'm glad to see that you are enjoying your new HW-B650 Soundbar!
Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound Lite which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS. Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands (Set sound mode to standard).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the quality an sound that comes thru it very satisfied
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, not expensive but sounds great
I would recommend this to a friend - Pros mentioned:Sound quality
Loyal buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned samsung sound bar before love the sou d price and quality ill never get anything else
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality. Everything works as advertised
I would recommend this to a friend - Pros mentioned:Bass
good for my small tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use once you know the remotes' multi-function buttons. Sub-woofer has pretty good bass for a small sub. can set it with the remote on the bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Souundboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my Samsung Soundbox so much that it makes me feel like I’m in a new world
I would recommend this to a friend - Pros mentioned:Sound quality
Felix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and excellent product. I will get it again
I would recommend this to a friend - Pros mentioned:Sound quality
Love this!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome soundbar! Makes a big difference! Looks nice too..
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. The cost was fair.
I would recommend this to a friend