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Customer Ratings & Reviews

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$379.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 5037 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,037 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, specially on movies. definitely a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds of the season

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good sound. Dont out too close to anything wifi, it interferes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fell the beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching TV with this surround sound is like being at the movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, no regrets at all. highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing for movies sports anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar makes you think you are at the movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surround sound quality is awesome. The technicians did a great job hooking it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar, good sound, good quality. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dont pass up open boxes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box. Was not disappointed this thing rocks loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear the TV so much better. The voices are clearer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth adding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to Samsung 50”Q60 for improved sound. Very impressed for “budget” pricing compared to some.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pairing withe the new Samsung tv that we got it’s so loud even at low levels

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality soundbar, great price! Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a Christmas gift, excellent product and an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my big living room. You can even feel the floor vibrating! Great for movies and listening to music, sound quality is pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this sound bar to my Samsung TV was a great addition! The sound is spectacular!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality , Easy Pairing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Pairs perfectly with our 75” Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Love Samsung Products, I own 3 - just not this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Samsung Q-Series 9.1.4 system - which is excellent and on the high end and is attached to my #1 television which is located in the den, so I'm set there. My plan was to use my den television for programs that required the best sound. My living room television with great high-end picture, had lame sound quality. In there, I felt I didn't need the same high-end sound, but something better than what came with the television that would be "adequate". After reading reviews and wanting to stay with Samsung (both the televisions are 75 inch Samsungs), I purchased the HW-B650/ZA system. I may have gotten a bad bar as it didn't put out enough sound - even sitting close to the television - it had to be turned up to 100% to really even hear it. A Best Buy Geek came out to check on them as they were not performing anywhere near my expectations. He agreed that the performance was inadequate and should be returned. So I returned the soundbar, something I rarely do and feel rather uncomfortable doing. I'm used to being satisfied with my Best Buy purchases right out of the box. Sound bars are tricky because most of the time, you can not hear them in the store - they can only put so many bars out for demos. So you must trust the specs, reviews manufacturers price point values and sales recommendations before purchasing one. I had read several reviews from users that really liked this soundbar. But, one doesn't know what they're getting until you connect it to the television. I ended up getting a sound bar that's in a higher quality and price point category, that's very good. But was disappointed that I couldn't purchase a "decent" bar in this price range.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Trey,

      I’m sorry to hear that the Samsung HW-B650 Soundbar did not match your expectations.

      It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud soundbar, soft subwoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar has great sound and is very loud. Subwoofer is lacking in sound. Overall pleased with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and loud. It sound so good you hear every single words

    I would recommend this to a friend